Knowledge of how to Demonstrate Vehicles or Equipment for Hire to Customers
Reference
F/503/6631
Level
Level 2
Credit Value
8
Guided Learning Hours
58
Aim
This unit is about demonstrating goods or equipment to customers so that the features and benefits of goods or equipment are clear to customers. This includes giving a clear and well-organised physical demonstration as well as explaining to the customer what you are doing with the goods or equipment. You will also be expected to show that you respond to customers’ comments
and questions clearly, accurately and in a positive way. You will need to show that you can recognise and take opportunities to promote additional hire and rental products.
and questions clearly, accurately and in a positive way. You will need to show that you can recognise and take opportunities to promote additional hire and rental products.