Knowledge of Hire and Rental Credit Control
Reference
F/503/6645
Level
Level 3
Credit Value
2
Guided Learning Hours
11
Aim
This unit is about the behind-the-scenes aspects of administering customers’hire and rental credit accounts. Firstly, it is about monitoring credit accounts to ensure that customers are keeping up their payments and not exceeding their credit limits. Secondly, it concerns processing customer payments. Thirdly, the unit involves reconciling customer accounts and investigating problems.