Coronavirus update for customers

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Coronavirus update for customers

NOCN Group offers a wide range of services including regulated qualifications, EPA for apprenticeships, Job Cards in construction, Access to HE Diplomas, bespoke accreditation, and educational and skills support training.

As you will be aware the government imposed a third national lockdown from Tuesday 5th January 2021. You will find out more operational detail on the implications for each of these services through the following links:

Business Development
Regulated Qualifications
EPA for Apprenticeships
Job Cards in construction (CPCS)
One Awards

Please note that NOCN Group will be following the guidance issued by the ESFA, IfATE, Ofqual, CCEA Regulation, QAA, and Qualifications Wales, and will update our customers as things change.

If you have any concerns or would like to discuss the impact on your centre, apprentices or learners please contact us on or 0300 999 1177.

Further information:

Letter from Gavin Williamson CBE MP to Simon Lebus

Letter from Simon Lebus to Rt Hon Gavin Williamson CBE MP

DfE and Ofqual have launched two consultations (15th January):

GCSE, AS and A Level awarding in summer 2021

Alternative arrangements for the award of VTQs and other generals in 2021

Using Xbox to Access Online Learning

It is possible for learners to access their online work from home using a gaming console. For guidance on how to do this please download the document here.

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Negotiation Skills

Level 3
Credit Value
Guided Learning Hours

Learning Outcomes Assessment Criteria
The Learner Will The Learner Can

Understand the process of negotiation.

  • 1.1 - Analyse the stages of the negotiation process.
  • 1.2 - Evaluate factors which must be taken into account before commencing negotiations.

Know how to use negotiation techniques.

  • 2.1 - Explain how win:win negotiation can be used to minimise conflict and reduce resistance.
  • 2.2 - Evaluate the use of a number of techniques for negotiation.
  • 2.3 - Explain how to overcome barriers in negotiation.
  • 2.4 - Clarify how to use specified negotiation techniques.

Understand how to improve own negotiation skills.

  • 3.1 - Evaluate own negotiation skills.
  • 3.2 - Produce an action plan for the development of own negotiation skills.
  • 3.3 - Implement the action plan.


Qualifications offering this unit

Reference Title Sector Level