1 |
Understand the process of negotiation. |
- 1.1 - Analyse the stages of the negotiation process.
- 1.2 - Evaluate factors which must be taken into account before commencing negotiations.
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2 |
Know how to use negotiation techniques. |
- 2.1 - Explain how win:win negotiation can be used to minimise conflict and reduce resistance.
- 2.2 - Evaluate the use of a number of techniques for negotiation.
- 2.3 - Explain how to overcome barriers in negotiation.
- 2.4 - Clarify how to use specified negotiation techniques.
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3 |
Understand how to improve own negotiation skills. |
- 3.1 - Evaluate own negotiation skills.
- 3.2 - Produce an action plan for the development of own negotiation skills.
- 3.3 - Implement the action plan.
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