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Support individuals to access and use information about services and facilities

Reference
H/616/2507
Level
Level 2
Credit Value
3
Guided Learning Hours
20
 
Aim
This unit is aimed at those working in a wide range of settings. It provides the learner with the knowledge and skills required to support individuals to select, use and evaluate services and facilities.


Assessment guidance and/or requirements
This unit must be assessed in line with Skills for Health Assessment Principles.
Services and facilities may include:
• services provided within an individual’s home
• services to enable an individual to meet their social care needs
• community facilities
Individual refers to someone requiring care or support; it will usually mean the person or people supported by the learner
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Qualifications offering this unit

Reference Title Sector Level
603/3609/2 NOCN Level 2 Diploma in Care (England) 1.3 Health and Social Care Level 2
603/4310/2 NOCN Level 3 Diploma in Healthcare Support 1.3 Health and Social Care Level 3


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