Coronavirus update for customers

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Coronavirus update for customers

NOCN Group offers a wide range of services including regulated qualifications, EPA for apprenticeships, Job Cards in construction, Access to HE Diplomas, bespoke accreditation, and educational and skills support training.

As you will be aware the government imposed a third national lockdown from Tuesday 5th January 2021. You will find out more operational detail on the implications for each of these services through the following links:

Please note that NOCN Group will be following the guidance issued by the ESFA, IfATE, Ofqual, CCEA Regulation, QAA, and Qualifications Wales, and will update our customers as things change.

If you have any concerns or would like to discuss the impact on your centre, apprentices or learners please contact us on nocn@nocn.org.uk or 0300 999 1177.

Update 29th March 2021

On 24th March, Ofqual published the VTQ Contingency Regulatory Framework (VCRF) which allows NOCN to provide centres with awarding arrangements for learners who have had their training and assessment disrupted in 2021. To view more information on the arrangements in place by NOCN, please click here.

Using Xbox to Access Online Learning

It is possible for learners to access their online work from home using a gaming console. For guidance on how to do this please download the document here.

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Customer Service Skills

Reference
J/600/3236
Level
Level 1
Credit Value
3
 


Downloads

Unit Details

(0.13 MB)

Qualifications offering this unit

Reference Title Sector Level
501/1109/7 NOCN Level 1 Award in Developing Skills for Employment Foundations for Learning and Life Level 1
501/1110/3 NOCN Level 1 Certificate in Developing Skills for Employment Foundations for Learning and Life Level 1
600/5891/2 NOCN Level 1 Certificate in Horticulture Horticulture and Forestry Level 1
500/9199/2 NOCN Level 2 Award in Developing Skills for Employment Foundations for Learning and Life Level 2
500/9166/9 NOCN Level 2 Certificate in Developing Skills for Employment Foundations for Learning and Life Level 2


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