Deliver reliable customer service

Reference

J/601/1210

Level

Level 2

Credit Value

Guided Learning Hours

Assessment guidance and/or requirements

Specified in the Customer Service Assessment Strategy 2010

Reference	Title	Sector	Level
601/0486/7	NOCN Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair and Refurbishment Operations (Construction)	5.2 Building and Construction	Level 2