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Principles of Customer Relationships

Reference
K/503/8194
Level
Level 2
Credit Value
3
Guided Learning Hours
18
 


Assessment guidance and/or requirements
All Assessment Criteria must be met. The method of assessment is determined by individual awarding organisations, in compliance with the CfA Sales Assessment Strategy.
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Qualifications offering this unit

Reference Title Sector Level
601/6277/6 NOCN Level 2 Certificate in Skills for Employment and Study in Business Management and Computing 15.3 Business Management Level 2
601/5020/8 NOCN Level 2 Diploma in Business Administration Administration Level 2


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