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Monitor and solve customer service problems

Reference
K/618/3245
Level
Level 3
Credit Value
6
Guided Learning Hours
40
 
Aim
The aim of this unit is to illustrate the skills, knowledge and understanding required to confirm competence in Monitor and solve customer service problems within the relevant sector of industry.


Assessment guidance and/or requirements
No assessment guidance for this unit.
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Qualifications offering this unit

Reference Title Sector Level
603/6238/8 NOCN Level 3 NVQ Diploma in Site Inspection - Building Services 5.2 Building and Construction Level 3
603/6238/8 NOCN Level 3 NVQ Diploma in Site Inspection - Civil Engineering 5.2 Building and Construction Level 3
603/6238/8 NOCN Level 3 NVQ Diploma in Site Inspection - Construction 5.2 Building and Construction Level 3


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