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Develop and maintain working relationships and personal development in construction

Reference
R/504/7343
Level
Level 3
Credit Value
12
Guided Learning Hours
30
 
Aim
This Unit is about developing and maintaining working relationships with colleagues, team members, your manager
and others. It is also about you optimising your own performance and undertaking personal development. You will need to develop and maintain effective relationships, offering timely relevant information and helpful sensitive advice. You will need to present clear, timely proposals appropriately detailed.

You will need to set and prioritise your own objectives and realistically plan your work activities allowing for unforeseen
circumstances and delegating where appropriate. You will need to make decisions, minimise disruptions, obtain further
information as needed and regularly review progress, rescheduling as necessary. You will need to review your own performance, both by
yourself and with your line manager, and identify personal development needs, forming these into a development plan. You will
need to undertake development activities, record progress and re-review your performance.


Assessment guidance and/or requirements
The following ranges apply:
Learning Outcomes 1 and 2
• Working relationships:
- formal (project and regulatory)
- informal
• People:
- technical
- non-technical
- authority
- local community
• Promote goodwill and trust:
- demonstrating a duty of care
- ethical relationships
- professional independence
- honouring promises and undertakings
- honest relationships
- constructive relationships
- equal opportunities
- encouraging diversity
• Inform, offer advice and present:
- orally
- in writing
- using graphics
- electronically
• Work activities:
- progress
- results
- achievements
- risks
- opportunities
- proposals and their impact
- potential problems
- resolving problems
Learning Outcomes 3 and 4
• Organisational constraints:
- organisational objectives
- organisational policies
- resources
• Delegate to:
- team members
- colleagues working at the same level as yourself
- people outside your organisation
Learning Outcomes 5 and 6
• Aims and objectives:
- intellectual challenge
- need for updating
- need to provide evidence of maintenance of vocational competence
- preparation for career development
- compliance with employer and professional requirements
- organisational credibility
• Personal development:
- maintenance of existing competence
- improvements to existing competence
- development of new competence
• Sources of support and guidance:
- national/industry bodies
- professional institutions
- education and training providers
- in house
• Standards of competence:
- job descriptions & personal specification
- professional institution requirements
- national occupational standards
- industry standards (e.g. card schemes & best practice)
• Development activities
- formal courses
- work experience
- personal study
- work shadowing/secondments
- mentoring
- developing personal networks
• Development plan includes:
- priorities
- target dates
- development activities
This unit must be assessed in a work environment, in accordance with
the ConstructionSkills‘ Consolidated Assessment Strategy for
Construction and the Built Environment.
Assessors for this unit must have verifiable, current industry experience
and a sufficient depth of relevant occupational expertise and knowledge,
and must use a combination of assessment methods as defined in the
Consolidated Assessment Strategy.
Workplace evidence of skills cannot be simulated.

Qualifications offering this unit

Reference Title Sector Level