Coronavirus update for customers

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Coronavirus update for customers

Operational Update on NOCN Group Qualifications and Services

NOCN Group offers a wide range of services including regulated qualifications, EPA for apprenticeships, Job Cards in construction, Access to HE Diplomas, bespoke accreditation and educational and skills support training.

You will find out more operational detail on the implications of COVID19 for each of these services, including advice for students and centres preparing for external assessments, through the following links:

Please note that NOCN will be following the guidance issued by the ESFA, IfATE, Ofqual, CCEA, QAA and Qualifications Wales, and will update our customers as things change.

If you have any concerns or would like to discuss the impact on your centre, apprentices or learners please contact us on or 0300 999 1177 (Option 1).

Working to support our valued customers

You will be aware of the various Government and World Health Organisation (WHO) announcements and official advice over COVID19.
The situation is unprecedented and has been continually changing. With colleges and schools now closed and the country in effect ‘locked down’, other than essential services, we will endeavour to continue to support you, your apprentices, learners and card applicants through this difficult period.

We support Ofqual’s statement that the most important principle is fairness to all learners and apprentices, not only for those being assessed now, but also for those assessed before COVID-19.

Centre Support

All our staff are working from home, so we are still offering front line support, through telephony, email and web chat as usual.
Certificates for regulated qualifications and cards are being issued to centres in the normal way.
We aim to provide as full a range of our services as possible, where these can be delivered remotely, and we can use remote or recorded assessment methods, whilst maintaining the integrity of the assessment.
All face-to-face appointments for approval visits, External Quality Assurers, and external assessments have been suspended until training centres reopen and normal business resumes.
We are providing digital on-line support, including offering WebEx interviews, developing online invigilated exams in place of physical papers, and digital content support.

Please contact us to discuss how best we can support you on or 0300 999 1177 (Option 1).

Best wishes from all at NOCN to you our valued customers. We hope you all remain safe and well.

Graham Hasting-Evans, Group Managing Director

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Carrying Out Basic Maintenance on Installed Plant and Equipment in the Workplace

Level 2
Credit Value
Guided Learning Hours
The aim of this unit is to illustrate the skills, knowledge and understanding required to confirm competence in carrying out basic maintenance on installed plant and equipment in the workplace within the relevant sector of industry.

Learning Outcomes Assessment Criteria
The Learner Will The Learner Can
1 Work safely at all times when carrying out basic maintenance on installed plant and equipment.
  • 1.1 - Comply with current health and safety legislation, and other relevant regulations and guidelines applicable to the basic maintenance of installed plant and equipment.
  • 1.2 - Use personal protective equipment (PPE) relevant to installed plant and equipment maintenance activities.
  • 1.3 - Describe health and safety legislation, regulations, codes of practice, official guidance, safe working practices and procedures and company health and safety policies and workplace procedures that apply to basic maintenance activities.
  • 1.4 - Describe the safe and correct use of personal protective equipment (PPE) and manual handling procedures when carrying out basic maintenance activities on installed plant and equipment to the occupational area.
  • 1.5 - State reasons for the care and protection of surrounding areas and persons affected by the work, and possible injuries through:
    - the release of substances
    - slipping on wet/greasy surfaces
    - working at height.
2 Follow the relevant maintenance schedules to carry out the required work.
  • 2.1 - Identify and extract applicable maintenance schedule and related specifications from relevant information sources.
  • 2.2 - Outline maintenance schedules and durations for typical plant and equipment within the occupational area.
  • 2.3 - Describe typical information contained within manufacturers operation and maintenance manuals.
3 Maintain a range of plant and equipment used in the construction and allied industries in both operational and non-operational situations.
  • 3.1 - Carry out typical basic maintenance activities according to manufacturer's specifications and organisational procedures within the limits of their personal authority.
  • 3.2 - Maintain to a basic level, typical plant and equipment relevant to the occupational area on construction sites and/or client's premises.
  • 3.3 - Describe the routine maintenance methods and procedures required by manufacturers, and the organisational instructions and procedures when maintaining plant and equipment.
  • 3.4 - Outline the types of available resources, tools and equipment and their suitability for different maintenance tasks, and the different application techniques for applying and replenishing lubricants.
  • 3.5 - Carry out basic maintenance activities in the specified sequence and complete the activities within the agreed timescale.
  • 3.6 - Describe how to carry out sensory, functional and safety checks on the plant and equipment prior to, during and on completion of basic maintenance tasks as specified by the manufacturers.
4 Comply with the procedures for non-planned occurrences when carrying out basic maintenance on plant and equipment.
  • 4.1 - Demonstrate following procedures where the maintenance activities cannot be fully met, or where there are identified defect outside of the planned schedule.
  • 4.2 - Describe typical problems that can occur during basic maintenance tasks on plant and equipment within the occupational area, and how recognised problems can be rectified.
5 Comply with organisational maintenance records documentation procedures and waste disposal procedures when carrying out basic maintenance on plant and equipment.
  • 5.1 - Complete relevant maintenance records accurately and pass them onto the appropriate person.
  • 5.2 - Dispose of waste materials and substances in accordance with safe working practices and approved procedures.
  • 5.3 - Outline the type of maintenance records kept by the organisation and the service history of individual machines.
  • 5.4 - Describe the importance of keeping servicing and maintenance records, organisational and statutory requirements for record keeping, operational efficiency in keeping records and customer requirements (where applicable) of requiring accurate records.
  • 5.5 - State the organisational procedures for handling and disposing of waste materials and substances.
  • 5.6 - Describe the maintenance authorisation procedures as specified by the manufacturer and the organisation (applicable to customer requirements).
  • 5.7 - Outline the organisation's reporting lines and communication procedures associated with maintaining plant and equipment.
Assessment guidance and/or requirements
This unit must be assessed in a work environment, in accordance with the ConstructionSkills‘ Consolidated Assessment Strategy for Construction and the Built Environment.
Assessors for this unit must have verifiable, current industry experience and a sufficient depth of relevant occupational expertise and knowledge, and must use a combination of assessment methods as defined in the Consolidated Assessment Strategy.
Workplace evidence of skills cannot be simulated.
This unit must be assessed against ONE of the following endorsements according to the work area being undertaken:
For Hoist: (1 required)
- rack and pinion goods
- passenger/goods combined
- rope operated goods
- transport platform.
For Tower Crane: (1 required)
- self erect
- assisted erect.

Qualifications offering this unit

Reference Title Sector Level