Understand the roles and responsibilities of the CCTV operator and other CCTV staff.
- 1.1. - Identify the roles and responsibilities of each member of the CCTV team.
- 1.2. - State the meaning of “confidentiality” as it applies to the role of a CCTV operator.
- 1.3. - State the CCTV operators’ responsibilities regarding privacy issues.
- 1.4. - Identify the main types of incidents that a CCTV operator may assist with.
- 1.5. - Identify non-crime incidents and how the operator should deal with them.
- 1.6. - Identify local crime and disorder issues that affect CCTV operations.
- 1.7. - Recognise indicators of a suspected Improvised Explosive Device (IED).
Understand CCTV codes of practice, operational procedures and guidelines.
- 2.1. - Identify the purpose of codes of practice, operational procedures and guidelines.
- 2.2. - Identify the impact of codes of practice, operational procedures and guidelines on CCTV operations.
- 2.3. - State why the control room is kept as a secure environment.
- 2.4. - Identify the key features of access control systems.
- 2.5. - State the requirements for dealing with authorised and unauthorised visitors to the CCTV control room.
- 2.6. -
Identify reasons for targeting suspects and vehicles.
- 2.7. - Identify the methods used when targeting suspects and vehicles.
- 2.8. - State the importance of accurate record keeping.
Understand relevant legislation and how it impacts on CCTV operations.
- 3.1. - Identify how Data Protection legislation impacts on the role of the CCTV operator.
- 3.2. - Identify how Freedom of Information legislation impacts on the role of the CCTV operator.
- 3.3. - Identify how Human Rights legislation impacts CCTV operations.
- 3.4. - Identify the main provisions of the Regulation of Investigatory Powers and the Protections of Freedoms Act.
- 3.5. - State how main provisions of the Regulation of Investigatory Powers and the Protections of Freedoms Act impact on CCTV operations.
- 3.6. - State how to conduct surveillance planning.
- 3.7. -
Identify how the Police and Criminal Evidence Act and the Criminal Procedure and Investigations Act impact on the role of a CCTV operator when collecting and processing evidence.
- 3.8. - Identify how the Police and Criminal Evidence Act and the Criminal Procedure and Investigations Act impact on the role of a CCTV operator when securing evidence.
- 3.9. - Identify the responsibilities of the CCTV operator to produce statements and give evidence in court.
- 3.10. - Identify how the Sex Offenders legislation impacts on CCTV operations.
Understand the importance of communication within CCTV operations
- 4.1. - State how CCTV operators interact with third parties during an incident.
- 4.2. - Identify ways in which the CCTV operator can assist statutory enforcement agencies.
- 4.3. - Identify actions to take on receiving a request for assistance from the police and other partners.
- 4.4. - State the importance of team working.
- 4.5. - Identify the importance of dedicated communication links with third parties.
- 4.6. - State the importance of accurate and timely communication up and down the reporting chain.
Understand emergency procedures in the CCTV control room.
- 5.1. - State the actions to take when an evacuation of the control room is ordered.
- 5.2. - State the procedures to follow on re-occupying the CCTV control room after an evacuation.
- 5.3. - State how to carry out a search of the CCTV control room for a suspicious object.
- 5.4. - Identify actions to take if a suspicious object is found in the CCTV control room.
- 5.5. - State the actions to be taken in the event of a systems failure.
Understand the characteristics of a CCTV system.
- 6.1. - State the purposes of a CCTV system.
- 6.2. - Identify the main components of the CCTV system.
- 6.3. - Identify the main types of CCTV cameras.
- 6.4. - Identify current and emerging CCTV technologies.
Understand health and safety relevant to the CCTV operator.
- 7.1. - State procedures for lone working.
- 7.2. - State the guidelines for CCTV operators under the Display Screen Regulations.
- 7.3. - Identify the reasons for operator check call systems.
- 7.4. - State the key indicators of stress and how these can be managed.
- 7.5. - State the purpose of a risk assessment.