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Dealing With Product Enquiries in the Workplace

Reference
T/600/9081
Level
Level 2
Credit Value
10
Guided Learning Hours
33
 
Aim
The aim of this unit is to illustrate the skills, knowledge and understanding required to confirm competence in dealing with product enquiries in the workplace within the relevant sector of industry.


Assessment guidance and/or requirements
This unit must be assessed in a work environment, in accordance with the ConstructionSkills‘ Consolidated Assessment Strategy for Construction and the Built Environment. Please refer to the hyperlink for clarity - https://www.citb.co.uk/qualifications-standards/qualification-framework/
Assessors for this unit must have verifiable, current industry experience and a sufficient depth of relevant occupational expertise and knowledge, and must use a combination of assessment methods as defined in the Consolidated Assessment Strategy.
Workplace evidence of skills cannot be simulated.
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Qualifications offering this unit

Reference Title Sector Level
600/3665/5 NOCN Level 2 NVQ Diploma in Wood Machining (Construction/Sawmilling Extrusion) 5.2 Building and Construction Level 2


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