Coronavirus update for customers

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Coronavirus update for customers

Operational Update on NOCN Group Qualifications and Services

NOCN Group offers a wide range of services including regulated qualifications, EPA for apprenticeships, Job Cards in construction, Access to HE Diplomas, bespoke accreditation and educational and skills support training.

You will find out more operational detail on the implications of COVID19 for each of these services, including advice for students and centres preparing for external assessments, through the following links:

Please note that NOCN Group will be following the guidance issued by the ESFA, IfATE, Ofqual, CCEA, QAA and Qualifications Wales, and will update our customers as things change.

If you have any concerns or would like to discuss the impact on your centre, apprentices or learners please contact us on or 0300 999 1177 (Option 2).

Working to support our valued customers

You will be aware of the various Government and World Health Organisation (WHO) announcements and official advice over COVID19.
The situation is unprecedented and has been continually changing but we will endeavour to continue to support you, your apprentices, learners and card applicants through this difficult period.

We support Ofqual’s statement that the most important principle is fairness to all learners and apprentices, not only for those being assessed now, but also for those assessed before COVID-19.

Centre Support

All our staff are working from home, so we are still offering front line support, through telephony, email and web chat as usual.
Certificates for regulated qualifications and cards are being issued to centres in the normal way.
We aim to provide as full a range of our services as possible, where these can be delivered remotely, and we can use remote or recorded assessment methods, whilst maintaining the integrity of the assessment.
All face-to-face appointments for approval visits, External Quality Assurers, and external assessments have been suspended until training centres reopen and normal business resumes.
We are providing digital on-line support, including offering WebEx interviews, developing online invigilated exams in place of physical papers, and digital content support.

Please contact us to discuss how best we can support you on or 0300 999 1177 (Option 2).

Best wishes from all at NOCN to you our valued customers. We hope you all remain safe and well.

Graham Hasting-Evans, Group Managing Director

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Pathways to Adulthood Study Programme

NOCN provides the Pathways to Adulthood study programme, offering a wide range of relevant and practical qualifications and support for young adults with a diverse range of needs, to help them move towards greater personal independence.

Pathways to Adulthood is an innovative study programme from NOCN that has been designed specifically for young people who have learning difficulties or disabilities (LDD).

The programme provides a useful framework for training providers to build individual courses that will enable young people with a wide range of LDD issues to develop skills in preparation for adulthood.

"Disabled young people want the same things as everyone else – paid work, a place to call their own, good health, friends and relationships, and to be part of the society they live in." - Government pathway conclusion

This programme aims to allow young people with LDD to realise these goals using a practical and tailored approach.

Programme strands

There are four strands to the programme:

  1. Employment
  2. Good Health
  3. Independent Living
  4. Community Inclusion

The study programme

Pathways to Adulthood is designed to meet the needs of individual learners through practical activities that will enable them to increase their independence.

The programme can also incorporate individual learning objectives, and English and maths, as appropriate to each student’s ability and aspirations. Activity can contribute to a young person’s preparation for adult life, such as travel training, organisational skills and learning how to use public services.

Each programme will be challenging and designed to enable students to make progress from where they are at the beginning of their programme towards identified, meaningful and realistic long term goals.

Resource pack

NOCN has developed a Pathways to Adulthood Programme Resource Pack for providers to use to deliver the programme. The pack is available digitally and provides a handy resource to record progression.

Transition planning

It is intended that each young person should have a transition plan for their education, health and care needs, developed from a single multi-agency assessment. The NOCN Resource Pack can be used to bring together the elements of the plan, which avoids the need for multiple assessments and provides a co-ordinated and coherent approach to the development of an effective learning programme.

The transition plan includes elements of the four strands which are tailored to each person and progress is assessed and monitored against agreed earning objectives. For some young people, progress is measured in more holistic terms to better suit their abilities and needs, representing a broadening, generalising or consolidation of existing skills which add to their overall quality of life and independence.


If a learner has a statement of special educational needs, a Learning Difficulty Assessment, or an EHC plan then funding is available through EFA up to the age of 24.


When a Centre purchases Pathways to Adulthood from NOCN they will receive staff training and expert guidance to deliver the programme. Price available on request.