Coronavirus update for customers

Read more

Coronavirus update for customers

Operational Update on NOCN Group Qualifications and Services

NOCN Group offers a wide range of services including regulated qualifications, EPA for apprenticeships, Job Cards in construction, Access to HE Diplomas, bespoke accreditation and educational and skills support training.

You will find out more operational detail on the implications of COVID19 for each of these services, including advice for students and centres preparing for external assessments, through the following links:

Please note that NOCN will be following the guidance issued by the ESFA, IfATE, Ofqual, CCEA, QAA and Qualifications Wales, and will update our customers as things change.

If you have any concerns or would like to discuss the impact on your centre, apprentices or learners please contact us on nocn@nocn.org.uk or 0300 999 1177 (Option 1).

Working to support our valued customers

You will be aware of the various Government and World Health Organisation (WHO) announcements and official advice over COVID19.
The situation is unprecedented and has been continually changing. With colleges and schools now closed and the country in effect ‘locked down’, other than essential services, we will endeavour to continue to support you, your apprentices, learners and card applicants through this difficult period.

We support Ofqual’s statement that the most important principle is fairness to all learners and apprentices, not only for those being assessed now, but also for those assessed before COVID-19.

Centre Support

All our staff are working from home, so we are still offering front line support, through telephony, email and web chat as usual.
Certificates for regulated qualifications and cards are being issued to centres in the normal way.
We aim to provide as full a range of our services as possible, where these can be delivered remotely, and we can use remote or recorded assessment methods, whilst maintaining the integrity of the assessment.
All face-to-face appointments for approval visits, External Quality Assurers, and external assessments have been suspended until training centres reopen and normal business resumes.
We are providing digital on-line support, including offering WebEx interviews, developing online invigilated exams in place of physical papers, and digital content support.


Please contact us to discuss how best we can support you on nocn@nocn.org.uk or 0300 999 1177 (Option 1).

Best wishes from all at NOCN to you our valued customers. We hope you all remain safe and well.

Graham Hasting-Evans, Group Managing Director

Skip navigation

Management & Productivity

NOCN has a variety of products to support people from Level 2 to 6 in management and productivity professions.

NOCN Group offers regulated qualifications, Access to HE, and Apprenticeship End Point Assessment for the management & productivity sector. Find out more information about specific products below.

Management and leadership skills are vital for upskilling the next generation of leaders across all sectors and have a major impact on business development, improving productivity and the performance of all organisations, of all sizes, across all sectors of the UK's economy.

We believe that addressing the UK's productivity challenge is absolutely vital, especially in the light of Brexit and general economic uncertainty, and we are the only awarding body with qualifications specifically focusing on this.  We work with employers from micro-businesses to large corporates on productivity improvement, offering a complete learner package.

Our Access to HE Diploma offers a range of subject options and modes of study to support learners wanting to study at a higher education institution.

We have a wide range of Apprentice End Point Assessment Standards, including Business and Administration EPA's which focus on leading teams, or departments.

NOCN Group provides skills and education consultancy and research advice across multiple sectors including management and productivity in the UK and internationally, for employers, professional bodies and governments.