Coronavirus update for customers

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Coronavirus update for customers

Operational Update on NOCN Group Qualifications and Services

NOCN Group offers a wide range of services including regulated qualifications, EPA for apprenticeships, Job Cards in construction, Access to HE Diplomas, bespoke accreditation and educational and skills support training.

You will find out more operational detail on the implications of COVID19 for each of these services, including advice for students and centres preparing for external assessments, through the following links:

Please note that NOCN will be following the guidance issued by the ESFA, IfATE, Ofqual, CCEA, QAA and Qualifications Wales, and will update our customers as things change.

If you have any concerns or would like to discuss the impact on your centre, apprentices or learners please contact us on nocn@nocn.org.uk or 0300 999 1177 (Option 1).

Working to support our valued customers

You will be aware of the various Government and World Health Organisation (WHO) announcements and official advice over COVID19.
The situation is unprecedented and has been continually changing. With colleges and schools now closed and the country in effect ‘locked down’, other than essential services, we will endeavour to continue to support you, your apprentices, learners and card applicants through this difficult period.

We support Ofqual’s statement that the most important principle is fairness to all learners and apprentices, not only for those being assessed now, but also for those assessed before COVID-19.

Centre Support

All our staff are working from home, so we are still offering front line support, through telephony, email and web chat as usual.
Certificates for regulated qualifications and cards are being issued to centres in the normal way.
We aim to provide as full a range of our services as possible, where these can be delivered remotely, and we can use remote or recorded assessment methods, whilst maintaining the integrity of the assessment.
All face-to-face appointments for approval visits, External Quality Assurers, and external assessments have been suspended until training centres reopen and normal business resumes.
We are providing digital on-line support, including offering WebEx interviews, developing online invigilated exams in place of physical papers, and digital content support.


Please contact us to discuss how best we can support you on nocn@nocn.org.uk or 0300 999 1177 (Option 1).

Best wishes from all at NOCN to you our valued customers. We hope you all remain safe and well.

Graham Hasting-Evans, Group Managing Director

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Science, Technology, Engineering and Manufacturing

We offer a range of qualifications and apprenticeships to support employees and learners as they develop their skills in the vital STEM sectors: science, technology, engineering, manufacturing.

STEM sector skills enable learners to boost critical thinking, creativity, cultural awareness, collaboration and problem-solving.

Why choose NOCN Group?

With 30 years’ experience 'creating opportunities', we work collaboratively with a number of STEM industry organisations, such as the Pump Manufacturing Association, GQA, Laing O'Rourke and EDF Energy, to increase productivity and improve workforce skills.

We offer a wide range of STEM sector qualifications, including Civil Engineering Qualification from Entry Level to Level 6.

As one of the largest providers of STEM sector End Point Assessments and we work in partnership with STEM employers and training providers to support the whole apprentice journey, ensuring successful completion.

The One Awards Access to HE Diploma is available across science, technology, engineering and manufacturing disciplines, and prepares people without the necessary qualifications for study at university.

NOCN Group provides skills and education consultancy and research advice across multiple sectors including the science, technology, engineering and manufacturing sectors in the UK and internationally for employers, professional bodies and governments.