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Help & Support

We are here to help and have tried to answer commonly asked questions in the FAQ's below. If you are unable to find the information that you need please contact us on 0300 999 1177

Quality Assurance

Important documents to support NOCN and Centre Quality Assurance requirements

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Request a replacement certificate

For Learners or Centres, to obtain replacement certificates, complete a form available here.

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Below are some commonly asked questions

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Additional Qualification Documents

Available to download below are a number of templates which can be used or adapted to support Centre's internal quality assurance systems

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