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Help & Support

We are here to help and have tried to answer commonly asked questions in the FAQ's below. If you are unable to find the information that you need please contact us on 0300 999 1177

Request a replacement certificate

For Learners or Centres, to obtain replacement certificates, complete a form available here.

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Additional Qualification Documents

Available to download below are a number of additional qualification documents which are referenced in the NOCN Qualification Specification. The forms and guidance can be used for gathering learner evidence against individual assessment criteria.

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Processes and Documents

NOCN is committed to the Recognition of Prior Learning (RPL) and has developed a policy and procedures to inform and support centres. This is available to download below.

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Below are some commonly asked questions

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View these useful NOCN Youtube videos below

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NOCN Business Development Team Contact Details

Select your Business Development Account contact below.

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