Request a replacement certificate

For Learners or Centres, to obtain replacement certificates, complete a form available here.

*For any certificate issued since 1st October 2021

To view and download your eCertificates, please refer to our User Guide. If your training provider has only issued an eCertificate or you have lost your certificate which has been awarded from the 1st of October 2021, you can purchase a hard copy certificate through your account on The Hub for £10.

Replacement Certificate Form

• International postage may incur additional fees.
• Certificates for qualifications with Cskills Awards in the title cannot be produced prior to 2007, but a letter of achievement will be provided.
• For the OCN unit/course and qualification certificate at £50.00, £25.00 will be charged on application to NOCN to cover administration and search costs. If the certificate cannot be located, the £25.00 cannot be refunded but no further fee will be charged. If the certificate can be located, an additional £25.00 will be charged to cover certificate production costs.

How to register on the Hub (learners)