Coronavirus update/alternative arrangements for 2020/21

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Coronavirus update for customers

NOCN Group offers a wide range of services including regulated qualifications, EPA for apprenticeships, Job Cards in construction, Access to HE Diplomas, bespoke accreditation, and educational and skills support training.

As you will be aware the government imposed a third national lockdown from Tuesday 5th January 2021. You will find out more operational detail on the implications for each of these services through the following links:

Please note that NOCN Group will be following the guidance issued by the ESFA, IfATE, Ofqual, CCEA Regulation, QAA, and Qualifications Wales, and will update our customers as things change.

If you have any concerns or would like to discuss the impact on your centre, apprentices or learners please contact us on nocn@nocn.org.uk or 0300 999 1177.

Update 29th March 2021

On 24th March, Ofqual published the VTQ Contingency Regulatory Framework (VCRF) which allows NOCN to provide centres with awarding arrangements for learners who have had their training and assessment disrupted in 2021. To view more information on the arrangements in place by NOCN, please click here.

Using Xbox to Access Online Learning

It is possible for learners to access their online work from home using a gaming console. For guidance on how to do this please download the document here.

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Remote Invigilation

Our remote invigilation solution allows learners to sit their exams in a safe environment, staying on-track with their qualification throughout the COVID-19 pandemic and beyond.

What is Remote invigilation?

Remote invigilation allows learners to take their examination from a quiet, internet-enabled room in their home (or other chosen location) with a remote invigilator using an online conferencing system (Zoom or Jitsi) and our online test platform.

The invigilator must be able to see the candidate, their environment, and either see or record their computer at all times during the assessment. The assessment must be completed under exam conditions.
Remote invigilation options

We offer a range of remote invigilation options:

  • Centre Observe, Record and Review (ORR) - Your centre can permit up to 20 learners to sit an exam at once with a representative from your centre present. The exam session will be recorded, and the recording will then be reviewed by NOCN
  • Centre Invigilation (1:1) – Use your own invigilators to invigilate an exam with one learner remotely. The exam session will be recorded for quality assurance by NOCN.
  • NOCN Observe Record and Review (ORR) – Your centre can permit up to 20 learners to sit an exam at once with a representative from NOCN present. The exam session will be recorded, and the recording will then be reviewed by NOCN
  • NOCN Invigilation (1:1) – An NOCN invigilator will invigilate an exam with one learner remotely. The session will be recorded for quality assurance by NOCN.


Remote invigilation cost

The Centre set up fee is only applicable for Centres that wish to perform their own 1:1 invigilation. This charge will cover an unlimited number of learners for 6 months over any applicable qualifications.

Remote invigilation example costs



Please note the above is based on 100 learners each sitting a 60 minute exam.

*First Session Free – please contact business-enquires@nocn.org.uk to register for Centre Observe Record and Review and receive your first session (max. 20 learners) for free.