Coronavirus update for customers

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Coronavirus update for customers

Operational Update on NOCN Group Qualifications and Services

NOCN Group offers a wide range of services including regulated qualifications, EPA for apprenticeships, Job Cards in construction, Access to HE Diplomas, bespoke accreditation and educational and skills support training.

You will find out more operational detail on the implications of COVID19 for each of these services, including advice for students and centres preparing for external assessments, through the following links:

Please note that NOCN will be following the guidance issued by the ESFA, IfATE, Ofqual, CCEA, QAA and Qualifications Wales, and will update our customers as things change.

If you have any concerns or would like to discuss the impact on your centre, apprentices or learners please contact us on or 0300 999 1177 (Option 5).

Working to support our valued customers

You will be aware of the various Government and World Health Organisation (WHO) announcements and official advice over COVID19.
The situation is unprecedented and has been continually changing. With colleges and schools now closed and the country in effect ‘locked down’, other than essential services, we will endeavour to continue to support you, your apprentices, learners and card applicants through this difficult period.

We support Ofqual’s statement that the most important principle is fairness to all learners and apprentices, not only for those being assessed now, but also for those assessed before COVID-19.

Centre Support

All our staff are working from home, so we are still offering front line support, through telephony, email and web chat as usual.
Certificates for regulated qualifications and cards are being issued to centres in the normal way.
We aim to provide as full a range of our services as possible, where these can be delivered remotely, and we can use remote or recorded assessment methods, whilst maintaining the integrity of the assessment.
All face-to-face appointments for approval visits, External Quality Assurers, and external assessments have been suspended until training centres reopen and normal business resumes.
We are providing digital on-line support, including offering WebEx interviews, developing online invigilated exams in place of physical papers, and digital content support.

Please contact us to discuss how best we can support you on or 0300 999 1177 (Option 5).

Best wishes from all at NOCN to you our valued customers. We hope you all remain safe and well.

Graham Hasting-Evans, Group Managing Director

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What we do

A Leading International Ofqual approved Awarding Organisation (AO) and number one independent End Point Assessment Organisation (EPAO)

As a leading AO (Awarding Organisation), NOCN serves thousands of Centres with high quality regulated vocational and technical qualifications and apprenticeships. Qualifications range from Entry to Level 7 (Masters) across a number of sectors. NOCN also endorses and quality accredits a range of training programmes for organisations and employers, to ensure their learners and employees receive high quality and robust training.

NOCN is the number one independent EPAO (End Point Assessment Organisation) in England for reformed apprenticeships (Trailblazers) with the most Government approvals to deliver apprentice End Point Assessments (EPA) in a range of key sectors, including Finance, Science, Engineering, and Construction.

NOCN also provides consultancy and research advice in the UK and Internationally for employers, professional bodies and governments. Areas of specialism include Productivity Management, Big Skills Development, and Education Policy Development, including TVET (Technical & Vocational Education & Training).

Find out more about who we work with 

Apprenticeship Frameworks

Traditional apprenticeship frameworks are the established type of apprenticeship which most people are familiar with.

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Functional Skills

NOCN Functional Skills qualifications drive the development of practical skills in - English, maths and ICT and help learners get the most out of work, education and day-to-day life.

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ESOL Skills for Life and International

English for Speakers of Other Languages

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Pathways to Adulthood

NOCN provides the Pathways to Adulthood study programme, offering a wide range of relevant and practical qualifications and support for young adults with a diverse range of needs, to help them move towards greater personal independence.

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NOCN offers a range of educational consultancy services to support businesses and organisations.

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Endorsed Programmes

NOCN can endorse current or proposed training programmes for employers. The employer designs the course and NOCN’s endorsement confirms the robust quality of the programme.

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Employability and Life Skills

Employability, Life Skills and Functional Skills

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Get it right on site

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One Awards Training

One Awards Training part of the NOCN Group, aims to provide a comprehensive, high quality, cost effective training solution to support all NOCN Group customers with their continuous professional development needs.

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English and Maths Skills Awards

NOCN have developed brand new English and Maths Awards as stepping stones to the reform Functional Skills Qualifications.

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COVID-19 Safe Working Practices

These courses have been designed to support safe working practices as the industry begins to return to work following the COVID-19 outbreak.

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Apprenticeship frameworks withdrawal (May 2020)

The Education Skills Funding Agency (ESFA) announced on 5 October 2018 that the ESFA will withdraw all apprenticeship frameworks at the end of the 2019/20 academic year.

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