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Advanced Apprenticeship in Business Administration

Administrators need a broad range of skills to work efficiently and to help increase business productivity, all of which are covered with the Business Administration framework.

  • Programme ID: 30004898
  • Sector: Business Management
  • Framework: Business Administration

An effective administrative function is essential to all businesses and organisations, whatever their product, function or sector. Advanced apprentices will typically undertake a range of routine tasks in different work contexts. They will have some independence but are usually supervised.

Administrators need a broad range of skills to work efficiently and to help increase business productivity, these include: office and administration skills, customer-handling skills, technical and practical skills, oral communication skills and IT skills, all of which are covered within the Business Administration Apprenticeship framework.

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Example job roles:

Administration executives/officers - Dealing with internal and external correspondence, organising meetings and events, producing documents, managing resources, managing office equipment, managing information.

Administration team leaders - Dealing with internal and external correspondence, organising meetings and events, producing documents, managing resources, managing office equipment, managing information, managing administration systems,
managing office facilities.

Personal assistants and secretaries, including legal or medical secretaries - Making and receiving telephone calls, managing diaries, organising travel, organising meetings and events, handling correspondence, creating documents, developing presentations.

Qualifications:

Combined Competence and Knowledge Qualification:

NOCN Level 3 Diploma in Business Administration - (601/5021/X)

Credits: 58

Guided Learning Hours: 282

Functional Skills:

Apprentices may need to provide evidence of their achievement of transferable skills in English, Mathematics and ICT in order to be awarded the Apprenticeship. If the apprentice does not already have suitable qualifications, the following Functional Skills qualifications can be taken:

  • NOCN Functional Skills qualification in English at Level 2 - (500/9469/5)
  • NOCN Functional Skills qualification in Mathematics at Level 2 - (501/1158/9)
  • NOCN Functional Skills qualification in Information and Communication Technology (ICT) at Level 2 - (500/9765/9)

Employee Rights and Responsibilities (ERR):

The ERR aspect of this framework can be achieved through completing the optional (L/506/1905) Employee Rights and Responsibilities unit included within the combined qualification as an additional unit or the Instructus Skills workbook.

Personal Learning and Thinking Skills (PLTS):

This group of skills are completed as part of the competency or knowledge-based qualifications. The skills covered are:

  • Independent enquiry
  • Creative thinking
  • Reflective learning
  • Team working
  • Self-management
  • Effective participation

The Framework for the English apprenticeship can be found here.

The Framework for the Welsh apprenticeship can be found here.