Coronavirus update for customers

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Coronavirus update for customers

Operational Update on NOCN Group Qualifications and Services

NOCN Group offers a wide range of services including regulated qualifications, EPA for apprenticeships, Job Cards in construction, Access to HE Diplomas, bespoke accreditation and educational and skills support training.

You will find out more operational detail on the implications of COVID19 for each of these services, including advice for students and centres preparing for external assessments, through the following links:

Please note that NOCN will be following the guidance issued by the ESFA, IfATE, Ofqual, CCEA, QAA and Qualifications Wales, and will update our customers as things change.

If you have any concerns or would like to discuss the impact on your centre, apprentices or learners please contact us on or 0300 999 1177 (Option 5).

Working to support our valued customers

You will be aware of the various Government and World Health Organisation (WHO) announcements and official advice over COVID19.
The situation is unprecedented and has been continually changing. With colleges and schools now closed and the country in effect ‘locked down’, other than essential services, we will endeavour to continue to support you, your apprentices, learners and card applicants through this difficult period.

We support Ofqual’s statement that the most important principle is fairness to all learners and apprentices, not only for those being assessed now, but also for those assessed before COVID-19.

Centre Support

All our staff are working from home, so we are still offering front line support, through telephony, email and web chat as usual.
Certificates for regulated qualifications and cards are being issued to centres in the normal way.
We aim to provide as full a range of our services as possible, where these can be delivered remotely, and we can use remote or recorded assessment methods, whilst maintaining the integrity of the assessment.
All face-to-face appointments for approval visits, External Quality Assurers, and external assessments have been suspended until training centres reopen and normal business resumes.
We are providing digital on-line support, including offering WebEx interviews, developing online invigilated exams in place of physical papers, and digital content support.

Please contact us to discuss how best we can support you on or 0300 999 1177 (Option 5).

Best wishes from all at NOCN to you our valued customers. We hope you all remain safe and well.

Graham Hasting-Evans, Group Managing Director

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Advanced Apprenticeship in Heritage Skills

This apprenticeship provides the knowledge, skills and competence to work in the heritage sector of the construction industry in the specialist areas of wood occupations and masonry.

Programme ID: (30005016)
Full title: Advanced Apprenticeship in Construction Specialist – Heritage Skills
Sector: Construction - Specialist
Framework: Construction - Specialist

An apprenticeship in construction follows a pattern of vocational training to meet the requirements of a ConstructionSkills' approved framework. This enables apprentices to develop skills and knowledge which they can then demonstrate and evidence in a real construction environment.

Example job roles:

Stonemason - Conserving or restoring stonemasonry, setting out, erecting and repairing complex stonemasonry

Bricklayer - Conserving or restoring brickwork, setting out and erecting complex masonry structures

Painter and Decorator - Preparing and painting surfaces on conservation or restoration projects, applying complex stencil designs, hanging wall coverings, brush graining and marbling effects in the workplace.

Wall and Floor Tiler - Conserving, restoring or maintaining wall and floor tiles in the workplace, working on conservation or restoration projects

Plasterer - Producing plastering finishes on conservation or restoration projects in the workplace, restoring or repairing solid plaster, restoring and repairing fibrous plasterwork in the workplace.

Bench Joiner - Manufacturing complex shaped bespoke bench joinery products in the workplace for conservation or restoration projects.

Roof Slater and Tiler - Repairing and maintaining heritage roof coverings in the workplace, installing plain roof tiles to complex and non-standard roof formations in the workplace on conservation or restoration projects.


Competence Based Qualification:

  • NOCN-Cskills Awards Level 3 NVQ Diploma in Heritage Skills (Construction) (600/6766/4)
  • Credit Value: 94
  • Guided Learning Hours: 314
  • NOCN Level 3 Diploma in Underpinning Knowledge for Heritage Skills (Construction): Traditional Wood Occupations (601/1447/2)
  • Credit Value: 55
  • Guided Learning Hours: 550


  • NOCN Level 3 Diploma in Underpinning Knowledge for Heritage Skills (Construction) Traditional Craft Masonry (601/1378/9)
  • Credit Value: 62
  • Guided Learning Hours: 615

Functional Skills:
Apprentices may need to provide evidence of their achievement of transferable skills in English, Mathematics and ICT in order to be awarded the Apprenticeship. If the apprentice does not already have suitable qualifications, the following Functional Skills qualifications can be taken:

  • NOCN Functional Skills qualification in English at Level 2 - (500/9469/5)
  • NOCN Functional Skills qualification in Mathematics at Level 2 - (501/1158/9)

Employee Rights and Responsibilities (ERR):

The ERR for this apprenticeship is: NOCN_Cskills Awards Level 1 Award in Employee Rights and Responsibilities (600/5877/8)

Personal Learning and Thinking Skills (PLTS):

This group of skills are completed as part of the competency or knowledge-based qualifications. The skills covered are:

  • Creative thinking
  • Independent enquiry
  • Reflective learning
  • Team working
  • Self management
  • Effective participation

The Framework for the English apprenticeship can be found here.

The Framework for the Welsh apprenticeship can be found here.