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NOCN EPA Healthcare Support Worker

This NOCN EPA will assess the competency of a Healthcare Support Worker apprentice against the Skills, Knowledge and Behaviors specified in the Standard.

  • Reference: Healthcare Support Worker
  • Level: 2

Duration: 18-24 months • Funding Band: 4 • Max Funding: £3,000


Healthcare support workers (HCSWs) work as part of a team providing high quality and compassionate care to individuals. They carry out well-defined routine clinical duties, such as monitoring an individual’s conditions by checking blood pressure, temperature or weight, and checking on their progress, comfort and wellbeing. HCSWs may also assist with eating, drinking, washing, dressing or going to the toilet. They prepare individuals for healthcare activities carried out by other members of the healthcare team, looking after them before, during and/or after those activities in line with their care plan.

HCSWs also carry out non-clinical duties and, depending on where they work; this could include things like keeping records, making beds, tidying up the work area, and returning or cleaning equipment used during a clinical activity. They address straightforward problems in day-to-day work, reporting concerns and changes to the appropriate person in a timely manner. HCSWs work in a range of healthcare settings and their team may include workers from both health and social care. They report to a registered Healthcare Practitioner who will directly or indirectly supervise their work.

Entry requirements

There are no entry requirements. Individual employers may set their own selection criteria for their apprentices.


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