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NOCN EPA Hospitality supervisor

This NOCN EPA will assess the competency of an Hospitality Supervisor apprentice against the Skills, Knowledge and Behaviors specified in the Standard.

  • Reference: Hospitality supervisor
  • Level: 3

Duration: 12 Months • Funding Band: 7 • Maximum Funding: £5000


Hospitality Supervisors work across a wide variety of businesses including bars, restaurants, cafés, conference centres, banqueting venues, hotels or contract caterers. They provide vital support to management teams and are capable of independently supervising hospitality services and running shifts. They typically work under pressure delivering fantastic customer service and motivating a team is essential to their role. The majority of supervisors’ skills and knowledge are the same but supervisors may specialise in specific functions or work across a variety of functions which reflect the multi-functional nature of the industry.

Entry requirements

Individual employers will set their own selection criteria. Nationally, Apprenticeships require as a minimum English and Maths understanding and functional application at Level 1, enabling Apprentices to aspire to the next level. Employers will set the entry specification suitable for the correct level of the individual. Candidates will be expected to have worked in an operational role within the hospitality industry.


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