Skip navigation

NOCN EPA Advanced Credit Controller Collector - Debt Collection Specialist

This NOCN EPA will assess the competency of an Advanced Credit Controller Collector - Debt Collection Specialist apprentice against the Skills, Knowledge and Behaviors specified in the Standard.

  • Reference: NOCN EPA Advanced Credit Controller Collector - Debt Collection
  • Level: 3

Duration: 12-18 Months • Funding Band: 7 • Maximum Funding: £9000


Credit management/debt collection is a dynamic function, found across all sectors of the UK and international commerce. Given the importance of credit management and debt collection, roles are central to many operations, typically setting policies, facilitating sales, managing financial risk and customer relationships. Credit management typically manages and protects cash flow, while debt collection focuses on overdue, late or unpaid money owed to the organisation. Roles are generally fast-paced and target driven, requiring detailed knowledge of law, regulations and the business environment, and skilled practitioners possess excellent technical and interpersonal skills. They are rewarding career choices for self-motivated and enthusiastic individuals who would enjoy a varied role working at the centre of operations.

Entry requirements

Individual employers will set the selection criteria for their Apprenticeships. It is recommended that employers may want most candidates to have Level 2 English and maths qualifications. Other relevant or prior experience may also be considered as an alternative.


For more information please click here: