Coronavirus update for customers

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Coronavirus update for customers

Operational Update on NOCN Group Qualifications and Services

NOCN Group offers a wide range of services including regulated qualifications, EPA for apprenticeships, Job Cards in construction, Access to HE Diplomas, bespoke accreditation and educational and skills support training.

You will find out more operational detail on the implications of COVID19 for each of these services, including advice for students and centres preparing for external assessments, through the following links:

Please note that NOCN will be following the guidance issued by the ESFA, IfATE, Ofqual, CCEA, QAA and Qualifications Wales, and will update our customers as things change.

If you have any concerns or would like to discuss the impact on your centre, apprentices or learners please contact us on or 0300 999 1177 (Option 1).

Working to support our valued customers

You will be aware of the various Government and World Health Organisation (WHO) announcements and official advice over COVID19.
The situation is unprecedented and has been continually changing. With colleges and schools now closed and the country in effect ‘locked down’, other than essential services, we will endeavour to continue to support you, your apprentices, learners and card applicants through this difficult period.

We support Ofqual’s statement that the most important principle is fairness to all learners and apprentices, not only for those being assessed now, but also for those assessed before COVID-19.

Centre Support

All our staff are working from home, so we are still offering front line support, through telephony, email and web chat as usual.
Certificates for regulated qualifications and cards are being issued to centres in the normal way.
We aim to provide as full a range of our services as possible, where these can be delivered remotely, and we can use remote or recorded assessment methods, whilst maintaining the integrity of the assessment.
All face-to-face appointments for approval visits, External Quality Assurers, and external assessments have been suspended until training centres reopen and normal business resumes.
We are providing digital on-line support, including offering WebEx interviews, developing online invigilated exams in place of physical papers, and digital content support.

Please contact us to discuss how best we can support you on or 0300 999 1177 (Option 1).

Best wishes from all at NOCN to you our valued customers. We hope you all remain safe and well.

Graham Hasting-Evans, Group Managing Director

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English for Speakers of Other Languages

In line with our internationally outward-looking approach to learning, we make ESOL matter.

ESOL - Skills for Life COVID-19 Update

ESOL (English for Speakers of Other Languages) from NOCN offers two suites of regulated and internationally recognised qualifications:

  • ESOL Skills for Life
  • ESOL International

ESOL Skills for Life

Our Skills for Life is a fully featured package of English language resources for UK colleges and learning providers. NOCN ESOL improves lives and enhances career prospects, with many learners progressing onto further study or employment. The world leading qualifications are used successfully by colleges and training providers nationwide.


  • English Reading, Writing and Speaking and Listening
  • Entry Level 1, 2, 3 and Level 1, 2
  • Qualifications for education and employment
  • Designed to improve English abilities
  • Clear and user-friendly
  • Assessments available on demand and accessible online
  • Samples and live assessments available
  • Clear and simple marking schemes
  • Assessment contextualisation available by request to NOCN
  • Internally marked, externally quality assured
  • Competitively priced, no fixed terms

ESOL Sample Assessment papers HERE.

ESOL International

ESOL International from NOCN has been designed to support learners emigrating or working in an English-speaking country or who simply wish to learn English as a new language. At the highest level (NQF Level 3/CEF C2), it is suitable for learners who are preparing for entry to higher education or professional employment in the UK or elsewhere.

NOCN ESOL International qualifications are also recognised by ASEP, the Greek Supreme Council of Personnel Selection. We work with ESOL International centres across the UK and overseas, with providers in Europe, Africa, Asia and beyond. The NOCN brand is recognised and highly respected all over the world as an authentic mark of quality.


  • Common European Framework Levels: A1, A2, B1, B2, C1, C2
  • Preparation to engage with an English-speaking country
  • Supports progression to further learning
  • Clear and user-friendly
  • Expands career opportunities
  • Learn a new language for work or personal development
  • Internally marked, Externally Quality Assured Speaking examination
  • Externally marked and Externally Quality Assured Listening, Reading and Writing examinations
  • Committed to continuous improvement
  • Competitively priced, no fixed terms

Find out more about ESOL International.

ESOL Skills for Life Sample Assessments

ESOL Skills for Life Sample Assessments

ESOL (English for Speakers of Other Languages)

Find out more

ESOL International

NOCN ESOL International qualifications have been designed to support learners to move to an English-speaking country or simply learn it as a new language.

Find out more

ESOL International Qualifications Sample Assessments

ESOL (English for Speakers of Other Languages)

Find out more