Coronavirus update for customers

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Coronavirus update for customers

Operational Update on NOCN Group Qualifications and Services

NOCN Group offers a wide range of services including regulated qualifications, EPA for apprenticeships, Job Cards in construction, Access to HE Diplomas, bespoke accreditation and educational and skills support training.

You will find out more operational detail on the implications of COVID19 for each of these services, including advice for students and centres preparing for external assessments, through the following links:

Please note that NOCN will be following the guidance issued by the ESFA, IfATE, Ofqual, CCEA, QAA and Qualifications Wales, and will update our customers as things change.

If you have any concerns or would like to discuss the impact on your centre, apprentices or learners please contact us on nocn@nocn.org.uk or 0300 999 1177 (Option 5).

Working to support our valued customers

You will be aware of the various Government and World Health Organisation (WHO) announcements and official advice over COVID19.
The situation is unprecedented and has been continually changing. With colleges and schools now closed and the country in effect ‘locked down’, other than essential services, we will endeavour to continue to support you, your apprentices, learners and card applicants through this difficult period.

We support Ofqual’s statement that the most important principle is fairness to all learners and apprentices, not only for those being assessed now, but also for those assessed before COVID-19.

Centre Support

All our staff are working from home, so we are still offering front line support, through telephony, email and web chat as usual.
Certificates for regulated qualifications and cards are being issued to centres in the normal way.
We aim to provide as full a range of our services as possible, where these can be delivered remotely, and we can use remote or recorded assessment methods, whilst maintaining the integrity of the assessment.
All face-to-face appointments for approval visits, External Quality Assurers, and external assessments have been suspended until training centres reopen and normal business resumes.
We are providing digital on-line support, including offering WebEx interviews, developing online invigilated exams in place of physical papers, and digital content support.


Please contact us to discuss how best we can support you on nocn@nocn.org.uk or 0300 999 1177 (Option 5).

Best wishes from all at NOCN to you our valued customers. We hope you all remain safe and well.

Graham Hasting-Evans, Group Managing Director

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Functional Skills Update August 2019

Welcome to NOCN update on the reform of Functional Skills English and mathematics; which continues on from the communication posted in December 2018.

Welcome to the NOCN update on the reform of Functional Skills English and mathematics; which continues on from the communication posted in December 2018. These updates are to inform you about the timeline for the withdrawal of the current suite of Functional Skills qualifications.

The main purpose of this update is to give NOCN reconfirmation to all centres reiterating the timeline for FSQ withdrawal planned dates (originally communicated in December 2018).

URGENT ACTION NEEDED:

Please ensure you register all of the current learners you would like to enter for legacy/current Functional Skills qualifications by 31 August with a run start date of 31 August. A reminder of how to book level 1 and 2 Functional Skills exams can be found below,

A reminder of the full timeline is given below:

31 August 2019: This is the last date for registrations against the legacy (current) suite of qualifications; encompassing all levels from Entry Level 1 to Level 2. This date has been agreed with Ofqual to ensure a suitable transition period takes place and aims to ensure that learners are not disadvantaged by the implementation of the new suite of qualifications.

30 April 2020: The last date for assessments of the legacy (current) suite of qualifications. This date allows learners eight months to complete their qualification including resits (as the final date a learner could be registered is 31st August 2019).

30 June 2020: This is the date for the final submission of assessments for moderation.

31 July 2020: The certification end date is 31st July 2020. This date allows NOCN a minimum of three months to process assessments and to address any appeals.

***The next Legacy Functional Skills update will take place in February 2020 ***

Reformed Functional Skills Qualifications

Our Functional Skills Reform English and maths papers have been submitted to Ofqual for technical evaluation. We will provide a further update when the qualifications are available for registration.

In the meantime, you can view and download the sample papers and mark schemes from My NOCN.