Coronavirus update for customers

Read more

Coronavirus update for customers

Operational Update on NOCN Group Qualifications and Services

NOCN Group offers a wide range of services including regulated qualifications, EPA for apprenticeships, Job Cards in construction, Access to HE Diplomas, bespoke accreditation and educational and skills support training.

You will find out more operational detail on the implications of COVID19 for each of these services, including advice for students and centres preparing for external assessments, through the following links:

Please note that NOCN will be following the guidance issued by the ESFA, IfATE, Ofqual, CCEA, QAA and Qualifications Wales, and will update our customers as things change.

If you have any concerns or would like to discuss the impact on your centre, apprentices or learners please contact us on nocn@nocn.org.uk or 0300 999 1177 (Option 1).

Working to support our valued customers

You will be aware of the various Government and World Health Organisation (WHO) announcements and official advice over COVID19.
The situation is unprecedented and has been continually changing. With colleges and schools now closed and the country in effect ‘locked down’, other than essential services, we will endeavour to continue to support you, your apprentices, learners and card applicants through this difficult period.

We support Ofqual’s statement that the most important principle is fairness to all learners and apprentices, not only for those being assessed now, but also for those assessed before COVID-19.

Centre Support

All our staff are working from home, so we are still offering front line support, through telephony, email and web chat as usual.
Certificates for regulated qualifications and cards are being issued to centres in the normal way.
We aim to provide as full a range of our services as possible, where these can be delivered remotely, and we can use remote or recorded assessment methods, whilst maintaining the integrity of the assessment.
All face-to-face appointments for approval visits, External Quality Assurers, and external assessments have been suspended until training centres reopen and normal business resumes.
We are providing digital on-line support, including offering WebEx interviews, developing online invigilated exams in place of physical papers, and digital content support.


Please contact us to discuss how best we can support you on nocn@nocn.org.uk or 0300 999 1177 (Option 1).

Best wishes from all at NOCN to you our valued customers. We hope you all remain safe and well.

Graham Hasting-Evans, Group Managing Director

Skip navigation

One Awards Training

One Awards Training part of the NOCN Group, aims to provide a comprehensive, high quality, cost effective training solution to support all NOCN Group customers with their continuous professional development needs.

Available for both internal and external customers, in the UK and internationally.  These include:

These courses have been designed to equip individuals with a broad range of generic quality assurance skills. However, they will specifically focus upon the quality requirements of NOCN and One Awards' learning provision, making them especially suitable to anyone wanting to develop their knowledge and skills related to the principles and practice of NOCN and One Awards assessment.

Visit the Training Calendar to book online or face-to-face training.

For more information please contact:

Tel: 0191 518 6550

Email: oneawardstraining@oneawards.org.uk

"I have worked with other Awarding Bodies in the past but must say that I am really pleased with the service offered by One Awards and NOCN along with the support given as well, it makes me feel as if I could ask absolutely anything and they wouldn’t mind at all and would deal with it efficiently."

Julia Hamby
JM Training Services