Coronavirus update for customers

Read more

Coronavirus update for customers

Operational Update on NOCN Group Qualifications and Services

NOCN Group offers a wide range of services including regulated qualifications, EPA for apprenticeships, Job Cards in construction, Access to HE Diplomas, bespoke accreditation and educational and skills support training.

You will find out more operational detail on the implications of COVID19 for each of these services, including advice for students and centres preparing for external assessments, through the following links:

Please note that NOCN will be following the guidance issued by the ESFA, IfATE, Ofqual, CCEA, QAA and Qualifications Wales, and will update our customers as things change.

If you have any concerns or would like to discuss the impact on your centre, apprentices or learners please contact us on nocn@nocn.org.uk or 0300 999 1177 (Option 5).

Working to support our valued customers

You will be aware of the various Government and World Health Organisation (WHO) announcements and official advice over COVID19.
The situation is unprecedented and has been continually changing. With colleges and schools now closed and the country in effect ‘locked down’, other than essential services, we will endeavour to continue to support you, your apprentices, learners and card applicants through this difficult period.

We support Ofqual’s statement that the most important principle is fairness to all learners and apprentices, not only for those being assessed now, but also for those assessed before COVID-19.

Centre Support

All our staff are working from home, so we are still offering front line support, through telephony, email and web chat as usual.
Certificates for regulated qualifications and cards are being issued to centres in the normal way.
We aim to provide as full a range of our services as possible, where these can be delivered remotely, and we can use remote or recorded assessment methods, whilst maintaining the integrity of the assessment.
All face-to-face appointments for approval visits, External Quality Assurers, and external assessments have been suspended until training centres reopen and normal business resumes.
We are providing digital on-line support, including offering WebEx interviews, developing online invigilated exams in place of physical papers, and digital content support.


Please contact us to discuss how best we can support you on nocn@nocn.org.uk or 0300 999 1177 (Option 5).

Best wishes from all at NOCN to you our valued customers. We hope you all remain safe and well.

Graham Hasting-Evans, Group Managing Director

Skip navigation

NOCN Level 3 Award in Information, Advice or Guidance

  • Overview
  • Units
  • Downloads
  • Bulletins

Qualification Overview

Reference
600/0723/0
Total Qualification Time (TQT)
90
Credits
9
Minimum Age
19
Level
Level 3
Registration Start Date
1/3/2011

This qualification aims to provide learners with the skills and underpinning
knowledge required by employers in a broad range of contexts where information, advice or guidance is provided.



This qualification is appropriate for learners who have responsibility for information, advice or guidance as part of their core work and for those who may be involved in general signposting within the sector.



Within Further Education, this qualification may be offered to staff who are involved in supporting young people with careers and personal choices such as teachers, lecturers, classroom / teaching support staff and learning mentors.



It is also appropriate qualifications for those who may be giving advice in the Voluntary Sector, health workers and anyone in the advice giving sector who would benefit from a programme of study which reinforces good practice, provides underpinning  knowledge and give formal recognition for learning and skills developed through experience.

Qualification Details

Bulletins

  • Overview
  • Units
  • Downloads
  • Bulletins