Coronavirus update for customers

Read more

Coronavirus update for customers

Operational Update on NOCN Group Qualifications and Services

NOCN Group offers a wide range of services including regulated qualifications, EPA for apprenticeships, Job Cards in construction, Access to HE Diplomas, bespoke accreditation and educational and skills support training.

You will find out more operational detail on the implications of COVID19 for each of these services, including advice for students and centres preparing for external assessments, through the following links:

Please note that NOCN will be following the guidance issued by the ESFA, IfATE, Ofqual, CCEA, QAA and Qualifications Wales, and will update our customers as things change.

If you have any concerns or would like to discuss the impact on your centre, apprentices or learners please contact us on or 0300 999 1177 (Option 5).

Working to support our valued customers

You will be aware of the various Government and World Health Organisation (WHO) announcements and official advice over COVID19.
The situation is unprecedented and has been continually changing. With colleges and schools now closed and the country in effect ‘locked down’, other than essential services, we will endeavour to continue to support you, your apprentices, learners and card applicants through this difficult period.

We support Ofqual’s statement that the most important principle is fairness to all learners and apprentices, not only for those being assessed now, but also for those assessed before COVID-19.

Centre Support

All our staff are working from home, so we are still offering front line support, through telephony, email and web chat as usual.
Certificates for regulated qualifications and cards are being issued to centres in the normal way.
We aim to provide as full a range of our services as possible, where these can be delivered remotely, and we can use remote or recorded assessment methods, whilst maintaining the integrity of the assessment.
All face-to-face appointments for approval visits, External Quality Assurers, and external assessments have been suspended until training centres reopen and normal business resumes.
We are providing digital on-line support, including offering WebEx interviews, developing online invigilated exams in place of physical papers, and digital content support.

Please contact us to discuss how best we can support you on or 0300 999 1177 (Option 5).

Best wishes from all at NOCN to you our valued customers. We hope you all remain safe and well.

Graham Hasting-Evans, Group Managing Director

Skip navigation

Controlling Work Progress Against Agreed Programmes in the Workplace

Level 4
Credit Value
Guided Learning Hours
The aim of this unit is to illustrate the skills, knowledge and understanding required to confirm competence in Controlling Work Progress Against Agreed Programmes in the Workplace within the relevant sector of industry.

Learning Outcomes Assessment Criteria
The Learner Will The Learner Can
1 Implement systems to monitor and record progress of work against agreed programmes.
  • 1.1 - Monitor and record the progress of work by implementing at least three of the following systems:
    - visual inspections
    - resource records
    - site inspection reports
    - contractor's reports
    - certified payments
    - written, graphical and electronic recording of actual work against programmed work
    - site meetings
    - organisational reports
    - management reports
    - benchmarks
    - comparison with project requirements
  • 1.2 - Describe the ways and methods of implementing systems that monitor and record progress of works against agreed programmes.
  • 1.3 - Explain why systems to monitor and record work progress are needed.
2 Identify any deviations from planned progress which has or may occur, that could disrupt programmes and schedules.
  • 2.1 - Establish at least three of the following types of deviations in comparison to relevant work programmes and schedules:
    - resource shortages
    - design problems and constraints
    - industrial disputes
    - lack of essential construction information
    - construction errors
    - weather conditions
    - site constraints
    - legal disputes or issues
    - social disputes or issues
    - health, safety and environmental issues
  • 2.2 - Explain different ways of identifying deviations from planned work progress.
  • 2.3 - Describe how to identify deviations that may occur and could disrupt work programmes and schedules.
3 Investigate circumstances of any deviations thoroughly, and agree and implement appropriate corrective actions.
  • 3.1 - Identify the detail of circumstances leading to deviations in work programmes and/or schedules.
  • 3.2 - Implement at least one of the following corrective actions following agreement with relevant people:
    - restore progress in accordance with agreed programmes
    - agree new completion dates
    - initiate contract claims
    - secure additional resources
    - alter planned work
  • 3.3 - Describe possible methods of investigating deviations from planned work progress.
  • 3.4 - Explain how and why appropriate corrective actions need to be agreed.
  • 3.5 - Explain how to implement appropriate corrective actions for deviations from planned progress.
4 Recommend options most likely to minimise increases in cost and time to help work progress, and pass onto the people responsible.
  • 4.1 - Identify a variety of work options which may minimise increases in cost and time.
  • 4.2 - Propose identified work options to at least two of the following people responsible:
    - clients, customers or their representative
    - contractors
    - consultants
    - sub-contractors
    - suppliers
    - workforce
    - internal management
  • 4.3 - Explain possible options, and how to identify them, most likely to minimise increases in cost and time, and help work progress for typical projects.
  • 4.4 - Explain different methods and factors of recommending identified options to people responsible.
5 Inform people responsible regularly about progress, changes to operational programmes and resource needs, and suggest decisions and actions that need to be taken.
  • 5.1 - Identify and communicate information on progress, changes to programmes, schedules and resource needs to the people responsible.
  • 5.2 - Make recommendations on decisions and actions that should be taken to the people responsible in order to maintain planned work progress.
  • 5.3 - Give reasons for, and explain how to keep responsible people regularly informed about work progress, changes to the operational programme and resource needs.
  • 5.4 - Describe the methods of and reasons for recommending decisions and actions that need to be taken to the people responsible to maintain planned progress.
6 Identify improvements from feedback received and recommend to the people responsible.
  • 6.1 - Identify, from received feedback, possible improvements that could be made to work progress.
  • 6.2 - Suggest improvements to the people responsible based on received feedback.
  • 6.3 - Explain different methods and purposes of collecting, collating and analysing feedback on work progress against agreed programmes.
  • 6.4 - Describe how to identify possible improvements from the feedback received.
  • 6.5 - Explain different ways of recommending identified improvements to the people responsible.
Assessment guidance and/or requirements
This unit must be assessed in a work environment, in accordance with the ConstructionSkills‘ Consolidated Assessment Strategy for Construction and the Built Environment.
Assessors for this unit must have verifiable, current industry experience and a sufficient depth of relevant occupational expertise and knowledge, and must use a combination of assessment methods as defined in the Consolidated Assessment Strategy.
Workplace evidence of skills cannot be simulated.