Coronavirus update for customers

Read more

Coronavirus update for customers

Operational Update on NOCN Group Qualifications and Services

NOCN Group offers a wide range of services including regulated qualifications, EPA for apprenticeships, Job Cards in construction, Access to HE Diplomas, bespoke accreditation and educational and skills support training.

You will find out more operational detail on the implications of COVID19 for each of these services, including advice for students and centres preparing for external assessments, through the following links:

Please note that NOCN will be following the guidance issued by the ESFA, IfATE, Ofqual, CCEA, QAA and Qualifications Wales, and will update our customers as things change.

If you have any concerns or would like to discuss the impact on your centre, apprentices or learners please contact us on or 0300 999 1177 (Option 5).

Working to support our valued customers

You will be aware of the various Government and World Health Organisation (WHO) announcements and official advice over COVID19.
The situation is unprecedented and has been continually changing. With colleges and schools now closed and the country in effect ‘locked down’, other than essential services, we will endeavour to continue to support you, your apprentices, learners and card applicants through this difficult period.

We support Ofqual’s statement that the most important principle is fairness to all learners and apprentices, not only for those being assessed now, but also for those assessed before COVID-19.

Centre Support

All our staff are working from home, so we are still offering front line support, through telephony, email and web chat as usual.
Certificates for regulated qualifications and cards are being issued to centres in the normal way.
We aim to provide as full a range of our services as possible, where these can be delivered remotely, and we can use remote or recorded assessment methods, whilst maintaining the integrity of the assessment.
All face-to-face appointments for approval visits, External Quality Assurers, and external assessments have been suspended until training centres reopen and normal business resumes.
We are providing digital on-line support, including offering WebEx interviews, developing online invigilated exams in place of physical papers, and digital content support.

Please contact us to discuss how best we can support you on or 0300 999 1177 (Option 5).

Best wishes from all at NOCN to you our valued customers. We hope you all remain safe and well.

Graham Hasting-Evans, Group Managing Director

Skip navigation

Identifying and Enabling Learning Opportunities for Given Work Teams in the Workplace

Level 4
Credit Value
Guided Learning Hours
The aim of this unit is to illustrate the skills, knowledge and understanding required to confirm competence in identifying and enabling learning opportunities for given work teams in the workplace within the relevant sector of industry.

Learning Outcomes Assessment Criteria
The Learner Will The Learner Can
1 Promote the benefits of learning by giving fair, regular and useful feedback on their team's work performance.
  • 1.1 - Analyse individual and collective work performances of team members on various activities.
  • 1.2 - Regularly provide feedback on individual and collective work performances that is fair and encourages an individuals' learning within their team.
  • 1.3 - Provide their team members with collective and individual reasons that promote the benefits of continual learning.
  • 1.4 - Describe the different techniques that can be used to promote benefits of learning to individuals and groups.
  • 1.5 - Explain the procedures and methods that should be used to give fair, regular and useful feedback to teams and individuals.
2 Work with their team to identify and prioritise learning needs and identify and obtain information on a range of possible learning activities.
  • 2.1 - Plan and communicate with individual team members to determine their immediate learning requirements for relevant work activities.
  • 2.2 - Obtain learning information for individual team members based on at least two of the following learning activities:
    - formal
    - informal
    - coached
    - mentored
    - vocationally qualifying
    - continuous professional development
    - professional membership
  • 2.3 - Explain the methods and techniques of working effectively with teams and individuals in order to identify and prioritise learning needs.
  • 2.4 - Outline possible ways of obtaining information from a range of learning activities.
3 Discuss development needs with team members.
  • 3.1 - Meet with and identify development needs for team members based on the following areas:
    - current skills and knowledge
    - learning activities undertaken
    - learning objectives to be achieved
    - resource requirements for development
    - timescales
  • 3.2 - Explain methods and techniques of discussing and agree development needs with team members.
4 Support team members in undertaking learning activities by making efforts to remove any obstacles to learning.
  • 4.1 - Provide relevant assistance and support to individuals and the team when learning or updating skills and knowledge.
  • 4.2 - Identify any relevant obstacles to an individual's learning and take actions to remove them.
  • 4.3 - Explain procedures that could be implemented to allow support and assistance for team members who are undertaking learning activities.
  • 4.4 - Describe the types and ways of identifying obstacles to learning for both individuals and teams.
  • 4.5 - Explain how obstacles to learning for individuals and teams can be removed.
5 Evaluate the learning activity undertaken with team members to ensure the desired outcomes have been achieved.
  • 5.1 - Appraise learning activities undertaken by individuals and the team on completion of learning programmes.
  • 5.2 - Map the learning outcomes from completed learning programmes against team individual's pre-identified learning needs.
  • 5.3 - Explain how to plan and implement evaluations on learning activities undertaken by team members.
  • 5.4 - Describe methods that can measure desired outcomes from learning activities, and ways to ensure that they have been achieved.
6 Update development plans with team members.
  • 6.1 - Review team members individual development plans and amend the plans following completed learning activities and/or identified learning needs.
  • 6.2 - Explain the procedures that are or can be used to update development plans with team members.
Assessment guidance and/or requirements
This unit must be assessed in a work environment, in accordance with the ConstructionSkills‘ Consolidated Assessment Strategy for Construction and the Built Environment.
Assessors for this unit must have verifiable, current industry experience and a sufficient depth of relevant occupational expertise and knowledge, and must use a combination of assessment methods as defined in the Consolidated Assessment Strategy.
Workplace evidence of skills cannot be simulated.

Qualifications offering this unit

Reference Title Sector Level