Coronavirus update for customers

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Coronavirus update for customers

Operational Update on NOCN Group Qualifications and Services

NOCN Group offers a wide range of services including regulated qualifications, EPA for apprenticeships, Job Cards in construction, Access to HE Diplomas, bespoke accreditation and educational and skills support training.

You will find out more operational detail on the implications of COVID19 for each of these services, including advice for students and centres preparing for external assessments, through the following links:

Please note that NOCN will be following the guidance issued by the ESFA, IfATE, Ofqual, CCEA, QAA and Qualifications Wales, and will update our customers as things change.

If you have any concerns or would like to discuss the impact on your centre, apprentices or learners please contact us on or 0300 999 1177 (Option 5).

Working to support our valued customers

You will be aware of the various Government and World Health Organisation (WHO) announcements and official advice over COVID19.
The situation is unprecedented and has been continually changing. With colleges and schools now closed and the country in effect ‘locked down’, other than essential services, we will endeavour to continue to support you, your apprentices, learners and card applicants through this difficult period.

We support Ofqual’s statement that the most important principle is fairness to all learners and apprentices, not only for those being assessed now, but also for those assessed before COVID-19.

Centre Support

All our staff are working from home, so we are still offering front line support, through telephony, email and web chat as usual.
Certificates for regulated qualifications and cards are being issued to centres in the normal way.
We aim to provide as full a range of our services as possible, where these can be delivered remotely, and we can use remote or recorded assessment methods, whilst maintaining the integrity of the assessment.
All face-to-face appointments for approval visits, External Quality Assurers, and external assessments have been suspended until training centres reopen and normal business resumes.
We are providing digital on-line support, including offering WebEx interviews, developing online invigilated exams in place of physical papers, and digital content support.

Please contact us to discuss how best we can support you on or 0300 999 1177 (Option 5).

Best wishes from all at NOCN to you our valued customers. We hope you all remain safe and well.

Graham Hasting-Evans, Group Managing Director

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Maintaining Supplies of Materials to Meet Project Requirements in the Workplace

Level 3
Credit Value
Guided Learning Hours
The aim of this unit is to illustrate the skills, knowledge and understanding required to confirm competence in maintaining supplies of materials to meet project requirements in the workplace within the relevant sector of industry.

Learning Outcomes Assessment Criteria
The Learner Will The Learner Can
1 Supervise the storage and use of materials and components so that material handling and movement is efficient and wastage minimised.
  • 1.1 - Implement systems that allow the safe and efficient storage and usage of the following materials and components:
    - raw materials
    - manufactured materials
    - components
    - prefabricated systems
  • 1.2 - Ensure that materials and components are handled and moved safely and efficiently, and that wastage is minimised.
  • 1.3 - Explain possible methods and procedures for supervising storage area and facilities for material supplies to be effective for the project.
  • 1.4 - Describe how to minimise material and component handling, movement and wastage.
2 Calculate and keep accurate records of deliveries and stock position and pass the information on to decision makers.
  • 2.1 - Maintain stock control records with calculations and pass onto decision makers using either manual or electronic means.
  • 2.2 - Describe different methods and techniques for calculating and keeping accurate records of deliveries and stock position.
  • 2.3 - Give reasons why accurate records of deliveries, calculations and stock position should be made, and the implications if this is not done.
3 Identify and record problems with supply, discuss the information with material suppliers and pass on to decision makers.
  • 3.1 - Establish and document at least four of the following problems with supply:
    - price
    - quantity
    - quality
    - availability
    - schedule of delivery
    - life expectancy
    - storage and handling facilities
    - environmental issues
    - sustainability
    - health, safety and welfare issues
    - transportation
    - deterioration or damage
    - loss and theft
    - payment terms
    - cash flow
    - contract variations
  • 3.2 - Describe different possible ways of identifying problems with supplies.
  • 3.3 - Explain methods and techniques of discussing material supply problems with suppliers.
  • 3.4 - Describe ways of passing on information about supply problems to decision makers.
4 Check stock records regularly and calculate what replacement stock will be needed.
  • 4.1 - Examine stock record and calculations used to identify stock replacement.
  • 4.2 - Explain and give examples of how to calculate stock turnover for a project.
  • 4.3 - Describe how to check organisational stock records in order to calculate replacement stock.
5 Identify opportunities for improving the use of stock and stock turnover and recommend improvements to decision makers.
  • 5.1 - Make recommendations to decision makers that could improve the use of stock and stock turnover.
  • 5.2 - Explain possible ways and means of identifying opportunities for improving the use of stock and stock turnover.
  • 5.3 - Describe methods and techniques to recommend improvements to decision makers.
Assessment guidance and/or requirements
This unit must be assessed in a work environment, in accordance with the ConstructionSkills‘ Consolidated Assessment Strategy for Construction and the Built Environment.
Assessors for this unit must have verifiable, current industry experience and a sufficient depth of relevant occupational expertise and knowledge, and must use a combination of assessment methods as defined in the Consolidated Assessment Strategy.
Workplace evidence of skills cannot be simulated.