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Conforming to Productive Working Practices in the Workplace

Level 2
Credit Value
Guided Learning Hours

Learning Outcomes Assessment Criteria
The Learner Will The Learner Can

Communicate with others to establish productive work practices.

  • 1.1 - Communicate in an appropriate manner with line management, colleagues and/or customers to ensure that work is carried out productively.
  • 1.2 - Describe the different methods of communicating with line management, colleagues and customers.
  • 1.3 - Describe how to use different methods of communication to ensure that the work carried out is productive.

Follow organisational procedures to plan the sequence of work.

  • 2.1 - Interpret relevant information from organisational procedures in order to plan the sequence of work.
  • 2.2 - Plan the sequence of work, using appropriate resources, in accordance with organisational procedures to ensure work is completed productively.
  • 2.3 -
    Describe how organisational procedures are applied to ensure work is planned and carried out productively, in relation to:
    • using resources for own and other’s work requirements
    • allocating appropriate work to employees
    • organising the work sequence
    • reducing carbon emissions.
  • 2.4 - Describe how to contribute to zero/low carbon work outcomes within the built environment.

Maintain relevant records in accordance with the organisational procedures.

  • 3.1 - Complete relevant documentation according to the occupation as required by the organisation.
  • 3.2 -
    Describe how to complete and maintain documentation in accordance with organisational procedures, in relation to:
    • job cards
    • worksheets
    • material/resource lists
    • time sheets.
  • 3.3 - Explain the reasons for ensuring documentation is completed clearly and within given timescales.

Maintain good working relationships when conforming to productive working practices.

  • 4.1 - Carry out work productively, to the agreed specification, in conjunction with line management, colleagues, customers and/or other relevant people involved in the work to maintain good working relationships.
  • 4.2 - Apply the principles of equality and diversity and respect the needs of individuals when communicating and working with others.
  • 4.3 -
    Describe how to maintain good working relationships, in relation to:
    • individuals
    • customer and operative
    • operative and line management
    • own and other occupations.
  • 4.4 - Describe why it is important to work effectively with line management, colleagues and customers.
  • 4.5 - Describe how working relationships could have an effect on productive working.
  • 4.6 - Describe how to apply principles of equality and diversity when communicating and working with others.
Assessment guidance and/or requirements
This unit must be assessed in a work environment, in accordance with:
-the Additional Requirements for Qualifications using the title NVQ in QCF
-the ConstructionSkills‘ Consolidated Assessment Strategy for Construction and the Built Environment.
Assessors for this unit must have verifiable, current industry experience and a sufficient depth of relevant occupational expertise and knowledge, and must use a combination of assessment methods as defined in the Consolidated Assessment Strategy.
Workplace evidence of skills cannot be simulated.


Qualifications offering this unit

Reference Title Sector Level