Coronavirus update for customers

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Coronavirus update for customers

Operational Update on NOCN Group Qualifications and Services

NOCN Group offers a wide range of services including regulated qualifications, EPA for apprenticeships, Job Cards in construction, Access to HE Diplomas, bespoke accreditation and educational and skills support training.

You will find out more operational detail on the implications of COVID19 for each of these services, including advice for students and centres preparing for external assessments, through the following links:

Please note that NOCN will be following the guidance issued by the ESFA, IfATE, Ofqual, CCEA, QAA and Qualifications Wales, and will update our customers as things change.

If you have any concerns or would like to discuss the impact on your centre, apprentices or learners please contact us on or 0300 999 1177 (Option 5).

Working to support our valued customers

You will be aware of the various Government and World Health Organisation (WHO) announcements and official advice over COVID19.
The situation is unprecedented and has been continually changing. With colleges and schools now closed and the country in effect ‘locked down’, other than essential services, we will endeavour to continue to support you, your apprentices, learners and card applicants through this difficult period.

We support Ofqual’s statement that the most important principle is fairness to all learners and apprentices, not only for those being assessed now, but also for those assessed before COVID-19.

Centre Support

All our staff are working from home, so we are still offering front line support, through telephony, email and web chat as usual.
Certificates for regulated qualifications and cards are being issued to centres in the normal way.
We aim to provide as full a range of our services as possible, where these can be delivered remotely, and we can use remote or recorded assessment methods, whilst maintaining the integrity of the assessment.
All face-to-face appointments for approval visits, External Quality Assurers, and external assessments have been suspended until training centres reopen and normal business resumes.
We are providing digital on-line support, including offering WebEx interviews, developing online invigilated exams in place of physical papers, and digital content support.

Please contact us to discuss how best we can support you on or 0300 999 1177 (Option 5).

Best wishes from all at NOCN to you our valued customers. We hope you all remain safe and well.

Graham Hasting-Evans, Group Managing Director

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Handing Over Property to Recipients following Construction or Maintenance Related Activities in the Workplace

Level 4
Credit Value
Guided Learning Hours
The aim of this unit is to illustrate the skills, knowledge and understanding required to confirm competence in handing over property to recipients following construction or maintenance related activities in the workplace within the relevant sector of industry.

Learning Outcomes Assessment Criteria
The Learner Will The Learner Can
1 Negotiate and confirm procedures and time for handing over the property.
  • 1.1 - Consult with the people responsible for the implementation and time of the hand over to recipients for property.
  • 1.2 - Confirm the procedures that need to be followed when handing over property to recipients.
  • 1.3 - Outline the types of recipients that handovers of properties would be undertaken with.
  • 1.4 - Explain methods that allow hand over procedures to be negotiated and confirmed with people responsible.
  • 1.5 - Describe the techniques for negotiating and agreeing hand over times.
  • 1.6 - Give reasons why agreed hand over procedures should be followed and explain possible consequences should this not happen.
2 Analyse completed work against property specifications, identify and record any discrepancies.
  • 2.1 - Inspect the finished work on properties and compare against the property work specifications.
  • 2.2 - Note discrepancies that are evident between the work specifications and the finished work.
  • 2.3 - List the types of construction-related work that may be undertaken on properties where hand over procedures can occur.
  • 2.4 - Explain methods that allow the analysing of property specifications in order to compare details with completed tasks or work.
  • 2.5 - Explain ways that properties can be checked against the specifications and outline the formats that results could be recorded in.
  • 2.6 - Outline the types of discrepancies that could occur between specifications and completed work or tasks.
  • 2.7 - Describe ways that discrepancies between property specifications and completed tasks or work could be identified.
3 Take appropriate action to resolve any problems that emerge from an inspection of the property.
  • 3.1 - Implement actions needed to resolve problems identified during property inspections prior to handover.
  • 3.2 - Describe the types of problems that could be evident when inspecting properties following completed work or tasks.
  • 3.3 - Explain how properties can be inspected to ensure work or tasks are complete prior to handover.
  • 3.4 - Explain possible actions that can or should be taken to resolve problems hat may be identified during property inspections prior to handover.
4 Ensure the property is clean and tidy and all redundant materials are removed.
  • 4.1 - Inspect properties to ascertain cleanliness and tidiness prior to the handover.
  • 4.2 - Implement actions where necessary to ensure properties are clean, tidy and free of redundant materials.
  • 4.3 - Explain procedures that can be used to ensure that properties are clean and tidy, redundant materials are removed, and that problems are resolved before hand over.
  • 4.4 - Give reasons why properties must be clean, tidy and redundant materials removed before handover, and explain possible consequences should properties not be in agreed states of cleanliness.
5 Observe current legislation and official guidance appropriate to the work environment.
  • 5.1 - Protect the workforce, the general public, visitors and the environment by applying information from at least three of the following:
    - methods of work
    - risk assessment
    - safe use and storage of tools
    - safe use and storage of materials
    - traffic management
    - emergency plans
  • 5.2 - Explain what current legislation and official guidance applies directly to the handing over of property.
6 Provide the recipient with all relevant documents, materials, information and keys or access media.
  • 6.1 - Collate and prepare all relevant documentation, materials, information, keys or access media relevant to the properties being handed over.
  • 6.2 - Hand over all relevant information and equipment for the relevant property.
  • 6.3 - Describe the types of information that should be provided when handing over properties following construction or maintenance related work.
  • 6.4 - Explain how to ensure that relevant information for properties is available for the recipient.
  • 6.5 - Explain methods and formats that requisite documents, materials, information and access media can be provided to the recipient on hand over.
7 Advise the recipient of the procedure for contacting the appropriate people in the event of any problems.
  • 7.1 - Provide the recipient with requisite contact and procedural information relating to subsequent problems that may arise following hand over.
  • 7.2 - Explain methods and formats that relevant information relating to contacts and problems can be provided to the recipient following hand over.
Assessment guidance and/or requirements
This unit must be assessed in a work environment, in accordance with the ConstructionSkills‘ Consolidated Assessment Strategy for Construction and the Built Environment.
Assessors for this unit must have verifiable, current industry experience and a sufficient depth of relevant occupational expertise and knowledge, and must use a combination of assessment methods as defined in the Consolidated Assessment Strategy.
Workplace evidence of skills cannot be simulated.

Qualifications offering this unit

Reference Title Sector Level