Coronavirus update for customers

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Coronavirus update for customers

Operational Update on NOCN Group Qualifications and Services

NOCN Group offers a wide range of services including regulated qualifications, EPA for apprenticeships, Job Cards in construction, Access to HE Diplomas, bespoke accreditation and educational and skills support training.

You will find out more operational detail on the implications of COVID19 for each of these services, including advice for students and centres preparing for external assessments, through the following links:

Please note that NOCN will be following the guidance issued by the ESFA, IfATE, Ofqual, CCEA, QAA and Qualifications Wales, and will update our customers as things change.

If you have any concerns or would like to discuss the impact on your centre, apprentices or learners please contact us on or 0300 999 1177 (Option 5).

Working to support our valued customers

You will be aware of the various Government and World Health Organisation (WHO) announcements and official advice over COVID19.
The situation is unprecedented and has been continually changing. With colleges and schools now closed and the country in effect ‘locked down’, other than essential services, we will endeavour to continue to support you, your apprentices, learners and card applicants through this difficult period.

We support Ofqual’s statement that the most important principle is fairness to all learners and apprentices, not only for those being assessed now, but also for those assessed before COVID-19.

Centre Support

All our staff are working from home, so we are still offering front line support, through telephony, email and web chat as usual.
Certificates for regulated qualifications and cards are being issued to centres in the normal way.
We aim to provide as full a range of our services as possible, where these can be delivered remotely, and we can use remote or recorded assessment methods, whilst maintaining the integrity of the assessment.
All face-to-face appointments for approval visits, External Quality Assurers, and external assessments have been suspended until training centres reopen and normal business resumes.
We are providing digital on-line support, including offering WebEx interviews, developing online invigilated exams in place of physical papers, and digital content support.

Please contact us to discuss how best we can support you on or 0300 999 1177 (Option 5).

Best wishes from all at NOCN to you our valued customers. We hope you all remain safe and well.

Graham Hasting-Evans, Group Managing Director

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Removing and repairing eaves and verge finishings in the workplace

Level 2
Credit Value
Guided Learning Hours
The aim of this unit is to illustrate the skills, knowledge and understanding required to confirm competence in removing and repairing eaves and verge finishings in the workplace within the relevant sector of industry.

Learning Outcomes Assessment Criteria
The Learner Will The Learner Can
1 Interpret the given information relating to the work and resources when removing and repairing eaves and verge finishings.
  • 1.1 - Interpret and extract relevant information from drawings, scales, specifications, schedules, method statements, risk assessments and manufacturers' information.
  • 1.2 - Comply with information and/or instructions derived from risk assessments and method statements.
  • 1.3 - Describe the organisational procedures developed to report and rectify inappropriate information and unsuitable resources and how they are implemented.
  • 1.4 - Describe different types of information, their source and how they are interpreted in relation to:
    – drawings, specifications, schedules, method statements, risk assessments, manufacturers' information, official guidance and current regulations governing buildings.
2 Know how to comply with relevant legislation and official guidance when removing and repairing eaves and verge finishings.
  • 2.1 - Describe their responsibilities regarding potential accidents, health hazards and the environment, whilst working:
    – in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
    – near telephone lines and overhead power supplies.
  • 2.2 - Describe the organisational security procedures for tools, equipment and personal belongings in relation to site, workplace, company, operative and vehicles
  • 2.3 - Explain what the accident reporting procedures are and who is responsible for making reports.
3 Maintain safe working practices when removing and repairing eaves and verge finishings.
  • 3.1 - Use health and safety control equipment safely and comply with the methods of work to carry out the activity in accordance with current legislation and organisational requirements when removing and repairing eaves and verge finishings.
  • 3.2 - Demonstrate compliance with given information and relevant legislation when removing and repairing eaves and verge finishings in relation to the following:
    –safe use of access equipment
    –safe use, storage and handling of materials, tools and equipment
    –safe use, storage and handling of asbestos cement materials
    –specific risks to health
  • 3.3 - Explain why and when health and safety control equipment, identified by the principles of prevention, should be used, relating to removing and repairing eaves and verge finishings, and the types, purpose and limitations of each type, the work situation and general work environment, in relation to:
    –collective protective measures
    –local exhaust ventilation (LEV)
    –personal protective equipment (PPE)
    –respiratory protective equipment (RPE)
  • 3.4 - Describe how the relevant health and safety control equipment should be used in accordance with the given working instructions.
  • 3.5 - Describe how emergencies should be responded to in accordance with organisational authorisation and personal skills when involved with fires, spillages, injuries and other task-related activities.
4 Select the required quantity and quality of resources for the methods of work to remove and repair eaves and verge finishings.
  • 4.1 - Select resources associated with own work in relation to materials, components, fixings, tools and equipment. 
  • 4.2 - Describe the characteristics, quality, uses, sustainability, limitations and defects associated with the resources in relation to:
    –timber, tiles and slates, sarking, fixings, fittings, sand and cement
    –hand tools, power tools and equipment.
  • 4.3 - Describe how to confirm that the resources and materials conform to the specification.
  • 4.4 - Describe how the resources should be used correctly and how problems associated with the resources are reported.
  • 4.5 - Explain why the organisational procedures have been developed and how they are used for the selection of required resources.
  • 4.6 - Describe any potential hazards associated with the resources and methods of work.
  • 4.7 - Describe how to calculate quantity, length, area and wastage associated with the method and procedure to remove and repair eaves and verge finishings.
5 Minimise the risk of damage to the work and surrounding area when removing and repairing eaves and verge finishings.
  • 5.1 - Protect the work and its surrounding area from damage in accordance with safe working practices and organisational procedures.
  • 5.2 - Maintain a clear and tidy work space.
  • 5.3 - Dispose of waste in accordance with current legislation.
  • 5.4 - Describe how to protect work from damage and the purpose of protection in relation to general workplace activities, other occupations and adverse weather conditions.
  • 5.5 - Explain why the disposal of waste should be carried out safely in accordance with environmental responsibilities, organisational procedures, manufacturers’ information, statutory regulations and official guidance.
6 Complete the work within the allocated time when removing and repairing eaves and verge finishings.
  • 6.1 - Demonstrate completion of the work within the allocated time.
  • 6.2 - Describe the purpose of the work programme and explain why deadlines should be kept in relation to:
    –types of productivity targets and time scales
    –organisational procedures for reporting circumstances which will affect the work programme.
7 Comply with the given contract information to remove and repair eaves and verge finishings to the required specification.
  • 7.1 - Demonstrate the following work skills when removing and repairing eaves and verge finishings:
    –measuring, marking out, removing, replacing, fitting, positioning and securing.
  • 7.2 - Use and maintain hand tools, portable power tools and ancillary equipment.
  • 7.3 - Remove to given working instructions:
    –gutters and pipework, fascias, bargeboards, soffits
    –tiles and/or slates, battens, sarking.
  • 7.4 - Repair and/or replace to given working instructions:
    –rafters and/or joist feet
    –tile battens, sarking, tiles and slates
    –application of appropriate timber preservative
    –roof pointing to verges.
  • 7.5 - Describe how to apply safe and healthy work practices, follow procedures, report problems and establish the authority needed to rectify them, to:
    –remove existing gutters, fascias, snow guards, leaf traps, bargeboards, soffits, tiles and slates, asbestos cement materials
    –repair feet of existing rafters and/or joists
    –replace sarking and battens
    –locate and remove telephone lines and overhead power supplies in accordance with organisational policy
    –assess expansion and contraction across products
    –assess compatibility across manufacturer’s products
    –recognise and determine when specialist skills and knowledge are required and report accordingly
    –determine specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
    –identify and follow the installation quality requirements
    –work with, around and in close proximity to plant and machinery
    –direct and guide the operations and movement of plant and machinery
    –use hand tools, portable power tools and equipment
    –work at height
    –use access equipment.
  • 7.6 - Describe the needs of other occupations and how to communicate effectively within a team when removing and repairing eaves and verge finishings.
  • 7.7 - Describe how to maintain the tools and equipment used when removing and repairing eaves and verge finishings.
Assessment guidance and/or requirements
This unit must be assessed in a work environment, in accordance with the ConstructionSkills‘ Consolidated Assessment Strategy for Construction and the Built Environment. Please refer to the hyperlink for clarity -
Assessors for this unit must have verifiable, current industry experience and a sufficient depth of relevant occupational expertise and knowledge, and must use a combination of assessment methods as defined in the Consolidated Assessment Strategy.
Workplace evidence of skills cannot be simulated.

Qualifications offering this unit

Reference Title Sector Level