Coronavirus update for customers

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Coronavirus update for customers

Operational Update on NOCN Group Qualifications and Services

NOCN Group offers a wide range of services including regulated qualifications, EPA for apprenticeships, Job Cards in construction, Access to HE Diplomas, bespoke accreditation and educational and skills support training.

You will find out more operational detail on the implications of COVID19 for each of these services, including advice for students and centres preparing for external assessments, through the following links:

Please note that NOCN will be following the guidance issued by the ESFA, IfATE, Ofqual, CCEA, QAA and Qualifications Wales, and will update our customers as things change.

If you have any concerns or would like to discuss the impact on your centre, apprentices or learners please contact us on or 0300 999 1177 (Option 5).

Working to support our valued customers

You will be aware of the various Government and World Health Organisation (WHO) announcements and official advice over COVID19.
The situation is unprecedented and has been continually changing. With colleges and schools now closed and the country in effect ‘locked down’, other than essential services, we will endeavour to continue to support you, your apprentices, learners and card applicants through this difficult period.

We support Ofqual’s statement that the most important principle is fairness to all learners and apprentices, not only for those being assessed now, but also for those assessed before COVID-19.

Centre Support

All our staff are working from home, so we are still offering front line support, through telephony, email and web chat as usual.
Certificates for regulated qualifications and cards are being issued to centres in the normal way.
We aim to provide as full a range of our services as possible, where these can be delivered remotely, and we can use remote or recorded assessment methods, whilst maintaining the integrity of the assessment.
All face-to-face appointments for approval visits, External Quality Assurers, and external assessments have been suspended until training centres reopen and normal business resumes.
We are providing digital on-line support, including offering WebEx interviews, developing online invigilated exams in place of physical papers, and digital content support.

Please contact us to discuss how best we can support you on or 0300 999 1177 (Option 5).

Best wishes from all at NOCN to you our valued customers. We hope you all remain safe and well.

Graham Hasting-Evans, Group Managing Director

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Contributing to the Identification of Work Teams in the Workplace

Level 5
Credit Value
Guided Learning Hours
The aim of this unit is to illustrate the skills, knowledge and understanding required to confirm competence in contributing to the identification of work teams in the workplace within the relevant sector of industry.

Learning Outcomes Assessment Criteria
The Learner Will The Learner Can
1 Identify any significant factors which will affect the number, type and availability of people and services.
  • 1.1 - Examine and analyse project requirements and consider at least three of the following significant factors:
    - location
    - cost
    - time
    - skills, experience and knowledge required and available
    - training and development requirements
    - current legislation
  • 1.2 - Explain methods that can identify significant factors that can affect numbers, types and availability of people or services for typical projects.
2 Evaluate and record the quality and potential reliability of people or services, and circulate the results to decision-makers.
  • 2.1 - Undertake a selection, assessment and recording process on at least two of the following people or services to check that their work quality and reliability meets organisational requirements:
    - technical staff
    - sub-contractors
    - specialist services
    - operatives
  • 2.2 - Inform decision makers of the outcomes of quality and reliability checks made on relevant people or services.
  • 2.3 - Describe methods that can evaluate and record the quality and potential reliability of people or services.
  • 2.4 - Explain typical ways and techniques of circulating results from evaluations of quality and potential reliability to decision-makers.
3 Negotiate and agree proposals which are likely to produce effective teams.
  • 3.1 - Consult people or service providers selected as meeting programme requirements, and agree proposals for their effective participation with relevant projects.
  • 3.2 - Confirm team members on relevant projects with selected people or service providers.
  • 3.3 - Explain factors that allow proposals to be made for team membership from selected people or service providers.
  • 3.4 - Explain negotiation methods that can be used to get appropriate people or services for given teams.
4 Follow rules and formalities for obtaining people and services.
  • 4.1 - Identify and apply at least two of the following rules and formalities when identifying team members for relevant programmes of work:
    - contractual
    - current legislation
    - codes of practice
    - organisational procedures
    - certification of competence
  • 4.2 - Explain how to work within current rules and formalities governing the identification of work teams.
  • 4.3 - Give reasons on why they must work within current rules and formalities when identifying teams.
Assessment guidance and/or requirements
This unit must be assessed in a work environment, in accordance with the ConstructionSkills‘ Consolidated Assessment Strategy for Construction and the Built Environment.
Assessors for this unit must have verifiable, current industry experience and a sufficient depth of relevant occupational expertise and knowledge, and must use a combination of assessment methods as defined in the Consolidated Assessment Strategy.
Workplace evidence of skills cannot be simulated.

Qualifications offering this unit

Reference Title Sector Level