Coronavirus update for customers

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Coronavirus update for customers

Operational Update on NOCN Group Qualifications and Services

NOCN Group offers a wide range of services including regulated qualifications, EPA for apprenticeships, Job Cards in construction, Access to HE Diplomas, bespoke accreditation and educational and skills support training.

You will find out more operational detail on the implications of COVID19 for each of these services, including advice for students and centres preparing for external assessments, through the following links:

Please note that NOCN will be following the guidance issued by the ESFA, IfATE, Ofqual, CCEA, QAA and Qualifications Wales, and will update our customers as things change.

If you have any concerns or would like to discuss the impact on your centre, apprentices or learners please contact us on nocn@nocn.org.uk or 0300 999 1177 (Option 1).

Working to support our valued customers

You will be aware of the various Government and World Health Organisation (WHO) announcements and official advice over COVID19.
The situation is unprecedented and has been continually changing. With colleges and schools now closed and the country in effect ‘locked down’, other than essential services, we will endeavour to continue to support you, your apprentices, learners and card applicants through this difficult period.

We support Ofqual’s statement that the most important principle is fairness to all learners and apprentices, not only for those being assessed now, but also for those assessed before COVID-19.

Centre Support

All our staff are working from home, so we are still offering front line support, through telephony, email and web chat as usual.
Certificates for regulated qualifications and cards are being issued to centres in the normal way.
We aim to provide as full a range of our services as possible, where these can be delivered remotely, and we can use remote or recorded assessment methods, whilst maintaining the integrity of the assessment.
All face-to-face appointments for approval visits, External Quality Assurers, and external assessments have been suspended until training centres reopen and normal business resumes.
We are providing digital on-line support, including offering WebEx interviews, developing online invigilated exams in place of physical papers, and digital content support.


Please contact us to discuss how best we can support you on nocn@nocn.org.uk or 0300 999 1177 (Option 1).

Best wishes from all at NOCN to you our valued customers. We hope you all remain safe and well.

Graham Hasting-Evans, Group Managing Director

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Deep Clean Equipment in Premises and Facilities

Reference
L/601/6554
Level
Level 2
Credit Value
6
Guided Learning Hours
39
 


Learning Outcomes Assessment Criteria
The Learner Will The Learner Can
1

Understand how to prepare for deep clean equipment and surfaces.

  • 1.1 - Explain the importance of having an up to date cleaning specification and where it can be found.
  • 1.2 - State the importance of maintaining standards of personal hygiene when cleaning.
  • 1.3 - State the importance of removing personal items prior to cleaning and where they should be stored.
  • 1.4 - State the importance of wearing appropriate personal protective equipment and for others to see it being worn.
  • 1.5 - Describe the best methods and materials for carrying out deep cleaning, identifying possible alternatives.
  • 1.6 - Explain how the following factors might affect the type of cleaning required:

    • type of soiling
    • type of surface
    • position
    • amount of soiling

  • 1.7 - Explain how to check that the equipment and surface is suitable for the treatment.
  • 1.8 - Explain the importance of reporting damaged and deteriorating surfaces.
  • 1.9 - State why the selected treatment might not be suitable.
  • 1.10 - Explain the importance of reporting immediately any concerns about the deep clean.
  • 1.11 - State how to ventilate the work area.
  • 1.12 - State additional customer or manufacturer’s standards that may need to be applied to the work surface and equipment.
2

Understand how to deep clean equipment and surfaces.

  • 2.1 - Describe why there are checks and restrictions in place for the use of deep cleaning equipment.
  • 2.2 - Describe how to check that equipment is in safe working order.
  • 2.3 - State the organisational requirements for reporting problems with equipment. 
  • 2.4 - State the importance of removing superficial dust and debris.
  • 2.5 - Describe how to soften ground-in soil and stains.
  • 2.6 - State the importance of softening ground in soiling.
  • 2.7 - Explain how to select the most appropriate place to carry out test cleans.
  • 2.8 - Explain why test cleans should be carried out before applying treatments.
  • 2.9 - Explain why treatments should be applied evenly.
  • 2.10 - State when equipment and surfaces should be pre-treated.
  • 2.11 - State how long the treatment should take to work.
  • 2.12 - State where to find manufacturer’s instructions for:

    • disassembling and re-assembling equipment
    • applying treatments
    • operating equipment

  • 2.13 - State why it is important to follow manufacturers’ and organisational requirements.
3

Understand how to restore the deep clean area.

  • 3.1 - Describe what to look for when checking the cleaned area and equipment.
  • 3.2 - State which treatments require rinsing.
  • 3.3 - Describe why and how rinsing of treatments should be carried out.
  • 3.4 - State the organisational requirements for reporting soiling or stains that cannot be removed.
  • 3.5 - State factors which might mean another treatment is required.
  • 3.6 - Describe the importance of putting items back in their original place after cleaning.
  • 3.7 - Describe how to check for pest infestation.
  • 3.8 - State the organisational requirements for reporting pest infestations.
  • 3.9 - State why it is important to check that equipment is working properly.
  • 3.10 - Explain the procedures for the disposal of used and unused treatments and why this is important.
  • 3.11 - State the importance of cleaning equipment after use.
  • 3.12 - State where cleaning treatments, equipment and machinery should be stored.
  • 3.13 - Describe the importance of cleaning and checking personal protective equipment after use.
  • 3.14 - State the organisational requirements for storing and disposing of personal protective equipment.
4

Be able to prepare to deep clean equipment and surfaces.

  • 4.1 - Locate the relevant cleaning specification and describe what is required to do the task.
  • 4.2 - Remove personal items and store them correctly. 
  • 4.3 - Select and wear appropriate personal protective equipment for the task.
  • 4.4 - Select the appropriate equipment and materials for each cleaning task taking into account surface and type of soiling. 
  • 4.5 - Check that the equipment is serviceable.
  • 4.6 - Check that the surface and equipment is suitable for the planned treatment. 
  • 4.7 - Report damaged equipment and surfaces which are deteriorating.
  • 4.8 - Contact the appropriate person for advice on: 

    • soiling
    • surfaces that could be damaged by cleaning
    • health risks of using a substance

  • 4.9 - Check the work area for factors which may affect the clean.
  • 4.10 - Ensure that power supplies are isolated and protected during cleaning.
  • 4.11 - Ventilate the work area.
  • 4.12 - Check for authorisation to use any deep cleaning equipment prior to use.
  • 4.13 - Check whether there are any additional requirements from the customer regarding the deep clean.
  • 4.14 - Report any reasons for not using the specified equipment.
5

Be able to undertake deep cleaning of equipment and surfaces.

  • 5.1 - Remove superficial dust and debris before starting the deep clean.
  • 5.2 - Soften ground-in soil and stains before trying to remove them.
  • 5.3 - Conduct a test clean in an area where marks are least likely to be noticed.
  • 5.4 - Follow manufacturer’s instructions when disassembling equipment.
  • 5.5 - Apply the treatment safely, evenly and methodically following manufacturer’s instructions and without over-wetting or damaging the surface.
  • 5.6 - Ensure that absorbent patches are pretreated and that stubborn and ingrained stains are given concentrated treatment.
  • 5.7 - Protect furniture and equipment in areas where a wet treatment is being used.
  • 5.8 - Follow the manufacturers’ and organisational requirements in the safe use and disassembly of machinery and equipment.
  • 5.9 - Ensure safety of self and others throughout the cleaning process.
6

Be able to restore the work area for use.

  • 6.1 - Check the cleaned surface for an even appearance. 
  • 6.2 - Ensure the surface is left free from dirt and excess moisture.
  • 6.3 - Rinse treated surfaces if necessary without disturbing the surrounding area.
  • 6.4 - Apply protective coatings and treatments if necessary.
  • 6.5 - Reinstate the work area.
  • 6.6 - Check that no residues remain on furniture and equipment.
  • 6.7 - Check for and report any signs of pest infestation.
  • 6.8 - Check that equipment with moving parts is working after the deep clean.
  • 6.9 - Report any defects and damage caused during cleaning.
  • 6.10 - Dispose of used and un-used solutions according to manufacturer’s instructions.
  • 6.11 - Clean the equipment after use.
  • 6.12 - Store cleaning agents and treatments in a safe and secure place.
  • 6.13 - Store the equipment after use.

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