Coronavirus update for customers

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Coronavirus update for customers

Operational Update on NOCN Group Qualifications and Services

NOCN Group offers a wide range of services including regulated qualifications, EPA for apprenticeships, Job Cards in construction, Access to HE Diplomas, bespoke accreditation and educational and skills support training.

You will find out more operational detail on the implications of COVID19 for each of these services, including advice for students and centres preparing for external assessments, through the following links:

Please note that NOCN will be following the guidance issued by the ESFA, IfATE, Ofqual, CCEA, QAA and Qualifications Wales, and will update our customers as things change.

If you have any concerns or would like to discuss the impact on your centre, apprentices or learners please contact us on or 0300 999 1177 (Option 5).

Working to support our valued customers

You will be aware of the various Government and World Health Organisation (WHO) announcements and official advice over COVID19.
The situation is unprecedented and has been continually changing. With colleges and schools now closed and the country in effect ‘locked down’, other than essential services, we will endeavour to continue to support you, your apprentices, learners and card applicants through this difficult period.

We support Ofqual’s statement that the most important principle is fairness to all learners and apprentices, not only for those being assessed now, but also for those assessed before COVID-19.

Centre Support

All our staff are working from home, so we are still offering front line support, through telephony, email and web chat as usual.
Certificates for regulated qualifications and cards are being issued to centres in the normal way.
We aim to provide as full a range of our services as possible, where these can be delivered remotely, and we can use remote or recorded assessment methods, whilst maintaining the integrity of the assessment.
All face-to-face appointments for approval visits, External Quality Assurers, and external assessments have been suspended until training centres reopen and normal business resumes.
We are providing digital on-line support, including offering WebEx interviews, developing online invigilated exams in place of physical papers, and digital content support.

Please contact us to discuss how best we can support you on or 0300 999 1177 (Option 5).

Best wishes from all at NOCN to you our valued customers. We hope you all remain safe and well.

Graham Hasting-Evans, Group Managing Director

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Planning Work Activities and Resources to Meet Work Requirements in the Workplace

Level 4
Credit Value
Guided Learning Hours
The aim of this unit is to illustrate the skills, knowledge and understanding required to confirm competence in Planning Activities and Resources to Meet Work Requirements in the Workplace within the relevant sector of industry.

Learning Outcomes Assessment Criteria
The Learner Will The Learner Can
1 Organise activities to make the most efficient use of the available resources.
  • 1.1 - Plan and implement work activities that efficiently use at least four of the following resources:
    - people
    - plant, equipment or machinery
    - materials and components
    - sub-contractors
    - information
    - work area and facilities
    - waste management
    - utility providers
  • 1.2 - Explain different possible ways of organising work activities that can make the best use of resources.
  • 1.3 - Give reasons why work activities need to be organised to make the best use of resources.
  • 1.4 - Explain the effects on work programmes and schedules if resources are not effectively organised.
2 Evaluate alternative methods, resources and systems to select the best solution to meet programmes and schedules.
  • 2.1 - Assess and identify a variety of effective solutions for alternative work methods, resources and systems to meet a range of programmes, operations and schedules.
  • 2.2 - Explain the different ways of evaluating alternative resources, methods and systems to meet work programmes, operations and schedules.
  • 2.3 - Explain the different methods of evaluating information in order to select best solutions to meet work programmes, operations and schedules.
3 Obtain clarification or advice from various sources where the resources needed are not available.
  • 3.1 - Request and procure advice or clarification to determine required resources from at least three of the following:
    - client, customer or their representative
    - consultants
    - lift planner
    - project team
    - practice research
    - technical publications
    - trade literature
    - other team members
  • 3.2 - Explain methods of selecting potential sources for clarification and advice for a range of work programmes.
  • 3.3 - Outline the types of information that could be gained from various information sources.
  • 3.4 - Explain the different methods of and reasons for obtaining clarification and advice when the resources needed are not available.
4 Analyse activities against project or operation data and the requirements of external factors.
  • 4.1 - Examine a range of work activities using a production study, works study production analysis against three of the following external factors:
    - other related programmes
    - supply lead times
    - contingencies
    - special working conditions
    - statutory limitations
    - site conditions
    - availability of resources
  • 4.2 - Explain how to identify resources and related information against project or operational data requirements.
  • 4.3 - Describe ways in which external factors can affect a programme, operation or schedule.
  • 4.4 - Explain the different methods of analysing work activities against project data, resources, related information and external factors.
  • 4.5 - Describe the effects external factors can have on programmes and schedules.
  • 4.6 - Explain the different methods of analysing work activities against resources and related information.
5 Update existing programmes and schedules of planned activities and suggest them to decision makers/persons responsible.
  • 5.1 - Carry out updating on at least two of the following programmes or schedule content:
    - bar charts
    - critical analysis
    - action lists
    - method statements
  • 5.2 - Inform decision makers/persons responsible of updates that should be made on works programmes and schedules.
  • 5.3 - Explain different methods of updating existing programmes and schedules.
  • 5.4 - Describe the possible effects on the project if programmes and schedules are not updated when factors change.
  • 5.5 - Describe the ways and means of suggesting updates to existing programmes and schedules to decision makers.
6 Implement systems to monitor and record works against programmes and schedules, and use the results to improve future production and planning.
  • 6.1 - Monitor and record works being undertaken against given programmes and schedules following organisational procedures.
  • 6.2 - Collect and analyse results of monitoring programmes against given programmes and schedules.
  • 6.3 - Identify and record areas of future improvements to production and planning.
  • 6.4 - Describe the different systems that could be available for monitoring work programmes and schedules.
  • 6.5 - Describe different methods of implementing systems for monitoring and recording works against programmes and schedules.
  • 6.6 - Give reasons why it is necessary to monitor and record the results of works against programmes and schedules.
  • 6.7 - Explain the possible methods of reviewing recorded results of works against programmes and schedules to improve future production and planning.
Assessment guidance and/or requirements
This unit must be assessed in a work environment and in accordance with the ConstructionSkills‘ Consolidated Assessment Strategy for Construction and the Built Environment.
Assessors for this unit must have verifiable, current industry experience and a sufficient depth of relevant occupational expertise and knowledge, and must use a combination of assessment methods as defined in the Consolidated Assessment Strategy.
Workplace evidence of skills cannot be simulated.