Coronavirus update for customers

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Coronavirus update for customers

Operational Update on NOCN Group Qualifications and Services

NOCN Group offers a wide range of services including regulated qualifications, EPA for apprenticeships, Job Cards in construction, Access to HE Diplomas, bespoke accreditation and educational and skills support training.

You will find out more operational detail on the implications of COVID19 for each of these services, including advice for students and centres preparing for external assessments, through the following links:

Please note that NOCN will be following the guidance issued by the ESFA, IfATE, Ofqual, CCEA, QAA and Qualifications Wales, and will update our customers as things change.

If you have any concerns or would like to discuss the impact on your centre, apprentices or learners please contact us on or 0300 999 1177 (Option 5).

Working to support our valued customers

You will be aware of the various Government and World Health Organisation (WHO) announcements and official advice over COVID19.
The situation is unprecedented and has been continually changing. With colleges and schools now closed and the country in effect ‘locked down’, other than essential services, we will endeavour to continue to support you, your apprentices, learners and card applicants through this difficult period.

We support Ofqual’s statement that the most important principle is fairness to all learners and apprentices, not only for those being assessed now, but also for those assessed before COVID-19.

Centre Support

All our staff are working from home, so we are still offering front line support, through telephony, email and web chat as usual.
Certificates for regulated qualifications and cards are being issued to centres in the normal way.
We aim to provide as full a range of our services as possible, where these can be delivered remotely, and we can use remote or recorded assessment methods, whilst maintaining the integrity of the assessment.
All face-to-face appointments for approval visits, External Quality Assurers, and external assessments have been suspended until training centres reopen and normal business resumes.
We are providing digital on-line support, including offering WebEx interviews, developing online invigilated exams in place of physical papers, and digital content support.

Please contact us to discuss how best we can support you on or 0300 999 1177 (Option 5).

Best wishes from all at NOCN to you our valued customers. We hope you all remain safe and well.

Graham Hasting-Evans, Group Managing Director

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Managing Personal Professional Development in the Workplace

Level 3
Credit Value
Guided Learning Hours
The aim of this unit is to illustrate the skills, knowledge and understanding required to confirm competence in managing personal professional development in the workplace within the relevant sector of industry.

Learning Outcomes Assessment Criteria
The Learner Will The Learner Can
1 Evaluate the current and future skills and knowledge requirements of their work role, whilst taking account of the organisation's objectives.
  • 1.1 - Analyse the current and future skills and knowledge requirements of their work roles.
  • 1.2 - Consider their work role skills and knowledge requirements and taking into account the organisation's objectives.
  • 1.3 - Describe factors that can identify current and future skills and knowledge requirements.
  • 1.4 - Explain methods for evaluating the individual work roles for current and future skills and knowledge development for their work role.
  • 1.5 - Explain how to take into account the organisation's objectives when evaluating current and future skills and knowledge requirements.
2 Identify development needs between current and future skills and knowledge requirements of their work role and discuss them with the people responsible to assist in the completion of a development plan.
  • 2.1 - Undertake discussions with people responsible to identify individual future skills and knowledge development needs that will meet organisational requirements.
  • 2.2 - Produce and complete a work development plan that ensures skills and knowledge gaps are minimised and meet future organisational requirements.
  • 2.3 - Explain possible ways that current and future skills and knowledge needs can be developed.
  • 2.4 - Describe the methods and techniques that can be used to discuss skills and knowledge development needs with people responsible when constructing a development plan.
  • 2.5 - Outline the types of people who should be consulted when drawing up a development plan.
  • 2.6 - Explain the processes and methods of constructing and completing a development plan.
3 Undertake activities to meet current and future skills and knowledge requirements identified in a development plan, and evaluate the contribution of the activities to their performance.
  • 3.1 - Carry out a range of given work activities in accordance with the specified job role that follows their individual development plan.
  • 3.2 - Assess the contribution made by a range of completed work activities to their development performance.
  • 3.3 - Explain the methods, processes and/or techniques of evaluating the contribution of their performance of activities undertaken to meet current and future skill and knowledge requirements.
4 Obtain and accept feedback from people able to provide objective and valid comments about their performance.
  • 4.1 - Identify and seek, and/or agree the people who are able to provide feedback on their individual work performance.
  • 4.2 - Discuss work performance with appropriate people, and agree and record individual skill and knowledge performance based on objective, valid feedback.
  • 4.3 - Explain considerations and method of identifying people responsible who are able to provide objective, valid feedback to their work performance.
  • 4.4 - Describe the techniques and methods of accepting, agreeing and recording feedback on work skills and knowledge performance.
5 Ensure that their performance consistently meets or exceeds agreed requirements.
  • 5.1 - Assess their work performance against given requirements.
  • 5.2 - Analyse their work performance against their individual development plan.
  • 5.3 - Explain how the requirements for consistent performance with the people responsible can be agreed.
  • 5.4 - Describe ways that can ensure that their work performance can consistently meet or exceed agreed requirements.
Assessment guidance and/or requirements
This unit must be assessed in a work environment, in accordance with the ConstructionSkills‘ Consolidated Assessment Strategy for Construction and the Built Environment.
Assessors for this unit must have verifiable, current industry experience and a sufficient depth of relevant occupational expertise and knowledge, and must use a combination of assessment methods as defined in the Consolidated Assessment Strategy.
Workplace evidence of skills cannot be simulated.

Qualifications offering this unit

Reference Title Sector Level