Coronavirus update for customers

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Coronavirus update for customers

Operational Update on NOCN Group Qualifications and Services

NOCN Group offers a wide range of services including regulated qualifications, EPA for apprenticeships, Job Cards in construction, Access to HE Diplomas, bespoke accreditation and educational and skills support training.

You will find out more operational detail on the implications of COVID19 for each of these services, including advice for students and centres preparing for external assessments, through the following links:

Please note that NOCN will be following the guidance issued by the ESFA, IfATE, Ofqual, CCEA, QAA and Qualifications Wales, and will update our customers as things change.

If you have any concerns or would like to discuss the impact on your centre, apprentices or learners please contact us on or 0300 999 1177 (Option 5).

Working to support our valued customers

You will be aware of the various Government and World Health Organisation (WHO) announcements and official advice over COVID19.
The situation is unprecedented and has been continually changing. With colleges and schools now closed and the country in effect ‘locked down’, other than essential services, we will endeavour to continue to support you, your apprentices, learners and card applicants through this difficult period.

We support Ofqual’s statement that the most important principle is fairness to all learners and apprentices, not only for those being assessed now, but also for those assessed before COVID-19.

Centre Support

All our staff are working from home, so we are still offering front line support, through telephony, email and web chat as usual.
Certificates for regulated qualifications and cards are being issued to centres in the normal way.
We aim to provide as full a range of our services as possible, where these can be delivered remotely, and we can use remote or recorded assessment methods, whilst maintaining the integrity of the assessment.
All face-to-face appointments for approval visits, External Quality Assurers, and external assessments have been suspended until training centres reopen and normal business resumes.
We are providing digital on-line support, including offering WebEx interviews, developing online invigilated exams in place of physical papers, and digital content support.

Please contact us to discuss how best we can support you on or 0300 999 1177 (Option 5).

Best wishes from all at NOCN to you our valued customers. We hope you all remain safe and well.

Graham Hasting-Evans, Group Managing Director

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Planning Highways Maintenance or Repair Activities in the Workplace

Level 6
Credit Value
Guided Learning Hours
The aim of this unit is to illustrate the skills, knowledge and understanding required to confirm competence in planning highways maintenance or repair activities in the workplace within the relevant sector of industry.

Learning Outcomes Assessment Criteria
The Learner Will The Learner Can
1 Confirm the work requirements of planning highway maintenance or repair activities.
  • 1.1 - Identify and establish at least two of the following maintenance activities and at least five of the following repair activities on at least one of the following highways:
    - scheduled and preventative
    - unscheduled and corrective
    - emergency
    - structure
    - surface
    - materials
    - markings
    - fittings
    - power and light
    - drainage
    - telecommunications
    - special services and equipment
    - landscaping
    - traffic controls
    - fencing
    - dual carriageway
    - single carriageway
    - carriageway with footway
    - motorway
    - cycle way
    - carriageway with hard shoulder
  • 1.2 - Explain how work requirements for highways and its maintenance or repair can be confirmed.
  • 1.3 - Explain who needs to be consulted when confirming work requirements for highways maintenance or repair.
2 Identify and review influencing factors and guidance material about the work environment.
  • 2.1 - Consider at least three of the following influencing factors when planning highway maintenance or repair activities:
    - organisational requirements
    - contractual requirements
    - statutory requirements
    - resource allocation
    - working requirements
    - environmental considerations
    - weather conditions
  • 2.2 - Examine at least two of the following guidance materials when planning highway maintenance or repair activities:
    - owner's manuals
    - log books
    - maintenance schedules and manuals
    - practice guides and specifications
    - current legislation and official guidance
  • 2.3 - Explain how influencing factors and guidance materials can be identified and what different methods can be used to review them when planning highway maintenance or repair activities.
3 Prioritise maintenance activities by assessing and accounting for all the influencing factors.
  • 3.1 - Prioritise maintenance or repair activities whilst considering influencing factors.
  • 3.2 - Describe the types of maintenance activity that are applied to highways.
  • 3.3 - Explain methods that can assess and account for influencing factors when planning maintenance and repair activities.
  • 3.4 - Explain the factors that need to be taken into account when prioritising maintenance activities.
4 Amend priorities to take account of changing circumstances whilst maintaining consistency with the influencing factors.
  • 4.1 - Review and update pre-determined maintenance or repair priorities by taking into account of at least four of the following changing circumstances:
    - susceptibility to damage
    - safety requirements
    - need to inhibit, and respond to deterioration
    - compromised operational effectiveness
    - weather conditions
    - use or change of use
    - current legislation
    - resources
    - security threats
  • 4.2 - Explain methods that allow priorities to be amended when influencing factors have been taken into account.
  • 4.3 - Explain how changing circumstances can be accounted for when planning maintenance and repair activities.
5 Prepare plans or schedules of maintenance activities and negotiate and agree them with decision makers.
  • 5.1 - Identify, analyse and produce plans or schedules for at least three of the following maintenance or repair activities:
    - regular programmes
    - tendered works
    - responsive works
    - cost estimated works
    - winter maintenance
    - traffic maintenance (signing, lighting and guarding)
  • 5.2 - Explain how plans and schedules can be prepared for maintenance activities.
  • 5.3 - Explain methods and techniques of negotiating and agreeing plans and schedules with decision makers.
Assessment guidance and/or requirements
This unit must be assessed in a work environment, in accordance with the ConstructionSkills‘ Consolidated Assessment Strategy for Construction and the Built Environment.
Assessors for this unit must have verifiable, current industry experience and a sufficient depth of relevant occupational expertise and knowledge, and must use a combination of assessment methods as defined in the Consolidated Assessment Strategy.
Workplace evidence of skills cannot be simulated.

Qualifications offering this unit

Reference Title Sector Level