Coronavirus update for customers

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Coronavirus update for customers

Operational Update on NOCN Group Qualifications and Services

NOCN Group offers a wide range of services including regulated qualifications, EPA for apprenticeships, Job Cards in construction, Access to HE Diplomas, bespoke accreditation and educational and skills support training.

You will find out more operational detail on the implications of COVID19 for each of these services, including advice for students and centres preparing for external assessments, through the following links:

Please note that NOCN will be following the guidance issued by the ESFA, IfATE, Ofqual, CCEA, QAA and Qualifications Wales, and will update our customers as things change.

If you have any concerns or would like to discuss the impact on your centre, apprentices or learners please contact us on or 0300 999 1177 (Option 5).

Working to support our valued customers

You will be aware of the various Government and World Health Organisation (WHO) announcements and official advice over COVID19.
The situation is unprecedented and has been continually changing. With colleges and schools now closed and the country in effect ‘locked down’, other than essential services, we will endeavour to continue to support you, your apprentices, learners and card applicants through this difficult period.

We support Ofqual’s statement that the most important principle is fairness to all learners and apprentices, not only for those being assessed now, but also for those assessed before COVID-19.

Centre Support

All our staff are working from home, so we are still offering front line support, through telephony, email and web chat as usual.
Certificates for regulated qualifications and cards are being issued to centres in the normal way.
We aim to provide as full a range of our services as possible, where these can be delivered remotely, and we can use remote or recorded assessment methods, whilst maintaining the integrity of the assessment.
All face-to-face appointments for approval visits, External Quality Assurers, and external assessments have been suspended until training centres reopen and normal business resumes.
We are providing digital on-line support, including offering WebEx interviews, developing online invigilated exams in place of physical papers, and digital content support.

Please contact us to discuss how best we can support you on or 0300 999 1177 (Option 5).

Best wishes from all at NOCN to you our valued customers. We hope you all remain safe and well.

Graham Hasting-Evans, Group Managing Director

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Coordinating and Organising the Control of Work in the Workplace

Level 4
Credit Value
Guided Learning Hours
The aim of this unit is to illustrate the skills, knowledge and understanding required to confirm competence in Coordinating and Organising the Control of Work in the Workplace within the relevant sector of industry.

Learning Outcomes Assessment Criteria
The Learner Will The Learner Can
1 Assemble and review relevant information used in the preparation of project or operational plans and clarify unclear information.
  • 1.1 - Assess and evaluate three of the following information sources for clarity when organising the control of work:
    - surveys and reports
    - design
    - contractual
    - statutory consents
    - contractor's pre-planning information
    - health, safety and environmental plans
    - risk assessments and method statements
    - programmes
    - lift plans
    - competent people
    - sub-contractor arrangements and attendance
  • 1.2 - Describe different ways of procuring and assembling relevant information.
  • 1.3 - Explain possible methods that can establish whether information is sufficiently clear to coordinate work control.
2 Communicate and agree programmes or operational plans, methods and attendance with the people doing the work.
  • 2.1 - Liaise and communicate with those undertaking relevant work on a variety of projects or operations.
  • 2.2 - Gain approval with relevant people for programmes or operations, methods and attendance on specified projects
  • 2.3 - Explain ways of agreeing and communicating work programmes or operations, methods and attendance details with those doing the work.
  • 2.4 - Describe ways of integrating construction or other working methods using programmes or operational plans that include methods and attendance.
3 Plan and obtain sufficient resources and attendance of the appropriate type which meets project or operational requirements and timescales.
  • 3.1 - Procure at least three of the following resources when planning and obtaining resources to meet project or operational requirements and timescales:
    - people
    - plant, equipment or machinery
    - materials and components
    - sub-contractors
    - information
    - work area and facilities
    - waste management
    - utility providers
  • 3.2 - Explain the ways, factors and methods of planning and obtaining suitable resources and attendance to ensure project or operational timescales and requirements are met.
  • 3.3 - Describe the outcomes on projects or operations if sufficient resources are not procured on time or are unsuitable.
4 Organise and control sites (or specific operational areas) and resources to establish safe and tidy sites/areas, creating a positive image of the organisation and project.
  • 4.1 - Implement and coordinate work areas, activities and resources on relevant projects or on specific operational areas that allow sites or operational areas to be safe and tidy.
  • 4.2 - Coordinate and improve site or specific operations to provide a positive image of projects and the relevant organisation.
  • 4.3 - Explain different methods of organising and controlling typical resources.
  • 4.4 - Explain how sites or work areas should be effectively controlled and organised to maintain and enhance site or operational safety and tidiness.
  • 4.5 - Describe the factors and issues that must be taken into account to ensure sites or operational areas are safe and tidy for workers and other people.
  • 4.6 - Give reasons why project and organisational image is important and describe the possible effects of negative images on the company, project or operation.
5 Organise work activities and implement work measures that take into account appropriate factors and influences.
  • 5.1 - Coordinate work activities and maintain control whilst taking into account at least three of the following areas:
    - occupiers
    - near neighbours
    - public access
    - site conditions
    - environmental considerations
    - vehicular access (including air and waterborne craft)
    - security and trespass
    - public utilities
    - heritage status
  • 5.2 - Describe how to organise work activities that take into account relevant internal and external factors and influences.
  • 5.3 - Outline the measures that need to be taken into account to deal with internal and external factors and influences and explain the outcomes and implications if this is not undertaken effectively.
Assessment guidance and/or requirements
This unit must be assessed in a work environment, in accordance with the ConstructionSkills‘ Consolidated Assessment Strategy for Construction and the Built Environment.
Assessors for this unit must have verifiable, current industry experience and a sufficient depth of relevant occupational expertise and knowledge, and must use a combination of assessment methods as defined in the Consolidated Assessment Strategy.
Workplace evidence of skills cannot be simulated.