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Introduction to Productivity Improvement Practice

Reference
Y/615/0080
Level
Level 5
Credit Value
4
Guided Learning Hours
30


Learning Outcomes Assessment Criteria
The Learner Will The Learner Can
1

Understand the basic concept of continuous productivity improvement.

  • 1.1. - Explain the basic philosophy and approach of continuous productivity improvement.
  • 1.2. - Distinguish between productivity inputs and outputs, and how they are measured.
  • 1.3. - Distinguish between value added and non-value added activities and their causes.
  • 1.4. - Explain the benefits of productivity improvement.
  • 1.5. - Explain the conditions for successful Productivity Improvement initiatives.
2

Understand the importance of analysing performance data to identify areas for improvement.

  • 2.1. - Explain the need for performance measurement at different levels of an organisation.
  • 2.2. - Establish performance (success) targets for a productivity improvement programme.
  • 2.3. - Compare monitoring and review processes appropriate to a given productivity improvement project.
  • 2.4 - Justify chosen monitoring and review process for productivity improvement project
3

Be able to use a variety of productivity improvement tools and techniques.

  • 3.1. - Use appropriate tools to identify the root causes of productivity problems and to identify and measure the status quo or ‘base case’ of a business process.
  • 3.2. - Identify tools and techniques to use at various stages of a productivity improvement project.
  • 3.3. - Apply appropriate tools and techniques to record, analyse and improve business activities and processes.
4

Understand how to measure and evaluate human work.

  • 4.1. - Carry out an activity sampling exercise.
  • 4.2. - Describe the statistical basis for selecting a particular sampling frequency and sample size.
  • 4.3. - Calculate a standard time for a task.
  • 4.4. - Determine the rest and recovery allowances that should be applied to specific activities.
  • 4.5. - Explain the difference between effectiveness and efficiency and their possible combinations.

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