Coronavirus update for customers

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Coronavirus update for customers

Operational Update on NOCN Group Qualifications and Services

NOCN Group offers a wide range of services including regulated qualifications, EPA for apprenticeships, Job Cards in construction, Access to HE Diplomas, bespoke accreditation and educational and skills support training.

You will find out more operational detail on the implications of COVID19 for each of these services, including advice for students and centres preparing for external assessments, through the following links:

Please note that NOCN will be following the guidance issued by the ESFA, IfATE, Ofqual, CCEA, QAA and Qualifications Wales, and will update our customers as things change.

If you have any concerns or would like to discuss the impact on your centre, apprentices or learners please contact us on or 0300 999 1177 (Option 5).

Working to support our valued customers

You will be aware of the various Government and World Health Organisation (WHO) announcements and official advice over COVID19.
The situation is unprecedented and has been continually changing. With colleges and schools now closed and the country in effect ‘locked down’, other than essential services, we will endeavour to continue to support you, your apprentices, learners and card applicants through this difficult period.

We support Ofqual’s statement that the most important principle is fairness to all learners and apprentices, not only for those being assessed now, but also for those assessed before COVID-19.

Centre Support

All our staff are working from home, so we are still offering front line support, through telephony, email and web chat as usual.
Certificates for regulated qualifications and cards are being issued to centres in the normal way.
We aim to provide as full a range of our services as possible, where these can be delivered remotely, and we can use remote or recorded assessment methods, whilst maintaining the integrity of the assessment.
All face-to-face appointments for approval visits, External Quality Assurers, and external assessments have been suspended until training centres reopen and normal business resumes.
We are providing digital on-line support, including offering WebEx interviews, developing online invigilated exams in place of physical papers, and digital content support.

Please contact us to discuss how best we can support you on or 0300 999 1177 (Option 5).

Best wishes from all at NOCN to you our valued customers. We hope you all remain safe and well.

Graham Hasting-Evans, Group Managing Director

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Monitoring progress of work against schedules in the workplace

Level 3
Credit Value
Guided Learning Hours
The aim of this unit is to illustrate the skills, knowledge and understanding required to confirm competence in monitoring progress of work against schedules in the workplace within the relevant sector of industry.

Learning Outcomes Assessment Criteria
The Learner Will The Learner Can

Monitor progress of planned programmes against work schedules

  • 1.1 - Monitor progress against the work schedule using the following methodologies
  • 1.2 - Record and provide regular reports to the managers on the programmes progress.
  • 1.3 - Describe how to source information from the work schedule.
  • 1.4 - Explain how to monitor and report progress of the planned programme by observation, calculation and measuring.
  • 1.5 - Describe how the methods used to monitor progress, informed the report provided to managers, customers and/or representative, contractors or suppliers.

Identify, record and report inappropriate specified resources and suggest suitable alternatives.

  • 2.1 - Establish, record and report inappropriate and inadequate resources selected for the project. 
  • 2.2 - Advise managers of suitable alternative resources.
  • 2.3 - Give examples of inadequate and inappropriate resources, relating to:
    –tools and ancillary equipment
  • 2.4 - Describe how to identify and record inadequate or inappropriate resources relating to people, tools and ancillary equipment, materials, time and information.
  • 2.5 - Explain the different methods and techniques used to inform managers about inadequate or inappropriate resources.
  • 2.6 - Explain the organisational procedure for suggesting and specifying alternative resources.

Identify and quantify deviations from planned progress which have or may occur, and which could alter the programme.

  • 3.1 - Determine and analyse work completed or projected work to be done.
  • 3.2 - Compare work completed or projected work against given schedules to identify deviations relative to the project plan.
  • 3.3 - Record and report identified and quantified deviations or confirm programme is on schedule.
  • 3.4 - Explain the methods that can be used to identify, record and report deviations from planned progress, in relation to:
    – resource shortages
    – design problems and constraints
    – lack of essential construction information
    – construction errors
    – adverse weather
    – physical (workplace) constraints.
  • 3.5 - Describe how any deviations from the planned progress could alter the programme, in relation to:
    –action lists
    –method statements
    –work costs.
  • 3.6 - Explain how to quantify any deviations from planned progress in regards to the methods of work and any implication on resources.

Confirm the circumstances of any deviations, seek advice and implement appropriate corrective actions.

  • 4.1 - Analyse, record and report the corrective actions required to maintain the project schedule.
  • 4.2 - Seek advice, plan and implement agreed corrective actions.
  • 4.3 - Describe the methods used to confirm the circumstances of any deviations.
  • 4.4 - Explain how to seek advice, plan and implement corrective actions in circumstances of any deviations, in relation to:
    – restoring progress in accordance with agreed programme
    – agreeing new completion dates
    – securing additional resources
    – altering planned work.

Identify and report options which may help the contract progress. 

  • 5.1 - Establish and record suitable options to the work schedule which are likely to help the contract’s progress. 
  • 5.2 - Report the identified options that can assist contractual progress.
  • 5.3 - Explain how to record and report the options which are most likely to help the contract progress including recommendations for changes and resource needs relating to people, tools and ancillary equipment, materials, time and information.
  • 5.4 - Describe the different methods and techniques used to communicate information about the projects progress to line management, customer and/or representative and suppliers.

Report progress, any changes to the operational programme and resource needs.

  • 6.1 - Collect and confirm information on the project’s progress against project specifications.
  • 6.2 - Report project progress and recommended options for changes and resource needs.
  • 6.3 - Describe how to inform line management, customer and/or representatives, contractors and suppliers on the actions needed to be taken to maintain or improve project progress.
  • 6.4 - Explain why and when line management, customer and/or representatives, contractors and suppliers should be informed about progress, any changes to the operational programme and resource needs, relating to people, tools and ancillary equipment, materials, time and information, which could help advance the contract’s progress.
Assessment guidance and/or requirements
This unit must be assessed in a work environment, in accordance with the ConstructionSkills‘ Consolidated Assessment Strategy for Construction and the Built Environment. Please refer to the hyperlink for clarity -
Assessors for this unit must have verifiable, current industry experience and a sufficient depth of relevant occupational expertise and knowledge, and must use a combination of assessment methods as defined in the Consolidated Assessment Strategy.
Workplace evidence of skills cannot be simulated.

Qualifications offering this unit

Reference Title Sector Level