Coronavirus update for customers

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Coronavirus update for customers

Operational Update on NOCN Group Qualifications and Services

NOCN Group offers a wide range of services including regulated qualifications, EPA for apprenticeships, Job Cards in construction, Access to HE Diplomas, bespoke accreditation and educational and skills support training.

You will find out more operational detail on the implications of COVID19 for each of these services, including advice for students and centres preparing for external assessments, through the following links:

Please note that NOCN will be following the guidance issued by the ESFA, IfATE, Ofqual, CCEA, QAA and Qualifications Wales, and will update our customers as things change.

If you have any concerns or would like to discuss the impact on your centre, apprentices or learners please contact us on or 0300 999 1177 (Option 1).

Working to support our valued customers

You will be aware of the various Government and World Health Organisation (WHO) announcements and official advice over COVID19.
The situation is unprecedented and has been continually changing. With colleges and schools now closed and the country in effect ‘locked down’, other than essential services, we will endeavour to continue to support you, your apprentices, learners and card applicants through this difficult period.

We support Ofqual’s statement that the most important principle is fairness to all learners and apprentices, not only for those being assessed now, but also for those assessed before COVID-19.

Centre Support

All our staff are working from home, so we are still offering front line support, through telephony, email and web chat as usual.
Certificates for regulated qualifications and cards are being issued to centres in the normal way.
We aim to provide as full a range of our services as possible, where these can be delivered remotely, and we can use remote or recorded assessment methods, whilst maintaining the integrity of the assessment.
All face-to-face appointments for approval visits, External Quality Assurers, and external assessments have been suspended until training centres reopen and normal business resumes.
We are providing digital on-line support, including offering WebEx interviews, developing online invigilated exams in place of physical papers, and digital content support.

Please contact us to discuss how best we can support you on or 0300 999 1177 (Option 1).

Best wishes from all at NOCN to you our valued customers. We hope you all remain safe and well.

Graham Hasting-Evans, Group Managing Director

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Helping young people to kickstart their career

What is a Traineeship?

Traineeships are a short programme with a minimum duration of six weeks and a maximum duration of six months. The provider works with the employer and learner to flex the programme according to the needs of the learner. 

In response to economic challenges following the COVID-19 pandemic the government has pledged to expand its existing Traineeship scheme to provide 30,000 new Traineeships under a £111m funding boost to help young people in England get work experience. Scotland, Wales and Northern Ireland will receive £21m between them for similar schemes.

Who are Traineeships for?

Traineeships are designed to help young people who are:

  • Eligible to work in England
  • not currently in a job and have little work experience, but are focused on gaining employment 
  • aged 16 to 19-years old and forms part of the study programme provision
  • aged 16 to 24-years old and qualified below Level 3

How do NOCN support Traineeships?

Designed with people in mind, our qualifications offer a step-by-step, unit-by-unit route into learning and skills that help to increase learners’ confidence and employability and make sure that the qualifications fit with today’s industry needs.

How our qualifications can add value:

  • Qualifications and units clearly motivate and engage Trainees.
  • Employers may be engaged by the flexibility of our qualifications and units and the value added to their business.
  • They support progression to employment and Apprenticeship destinations.
  • Recognition of Prior Learning can reduce delivery costs.
  • Our flexible qualifications and units can provide customised solutions for both Trainees and Employers.
  • Maths and English Stepping Stone Awards and units may be offered to Trainees in preparation for Functional Skills.
  • Development of Bespoke units of accreditation, a popular service provided by One Awards, may provide a customised approach to meeting specific employer requirements whilst accrediting learner achievement.

Case Studies

Follow the links below to find out how our qualifications have helped learners to kick start their career through a Traineeship programme. 

Case study - Amy Hanrahan

Case study - Casie McGoldrick


Information on funding for Traineeships can be found here


For more information about how we can support you to deliver Traineeships please get in touch.

Contact us